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Mimecast Advanced Email Security Reviews and Ratings

Rating: 8.5 out of 10
Score
8.5 out of 10

Community insights

TrustRadius Insights for Mimecast Advanced Email Security are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Cloud-based Accessibility: Users have consistently praised the cloud-based nature of the service for its accessibility and convenience, enabling them to access the email platform from anywhere at any time without restrictions. This flexibility allows users to stay connected and manage their emails seamlessly, whether in the office, at home, or on the go.

Effective Spam Filtering: Many reviewers have commended the service's robust spam filtering capabilities, which efficiently filter out dangerous attachments and safeguard against harmful links, contributing to a more secure email experience. By proactively identifying and blocking spam content, users can maintain a clutter-free inbox and focus on essential communication.

Customizable Security Settings: Customers appreciate the highly customizable features that allow them to personalize their email security settings according to their specific requirements, enhancing overall control and protection. The ability to tailor settings such as blocking senders or re-writing URLs empowers users to establish personalized security protocols that align with their organizational needs and individual preferences.

Reviews

94 Reviews

Mimecast Advanced Email Security - 1 email solution.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Mimecast Advanced Email Security is a valuable security product for any organization. Email is the number one way to get hit. The fastest way for bad actors to obtain information and gain access to your network. Protect yourself and your organization before it gets to end users. Be proactive about it.

Pros

  • URL protection.
  • Impersonation protection.
  • Anti-spoofing.

Cons

  • IP restrictions.
  • Rules
  • Dashboard

Likelihood to Recommend

Mimecast's advanced email security remains the number one security tool available for any organization. You will be ahead of the game before anything gets in and users start clicking. Users are often the ones who can disclose sensitive data and compromise the organization and its brand.

Vetted Review
Mimecast Advanced Email Security
20 years of experience

Great all rounded email security solution

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Mimecast as our primary email gateway for all incoming and outgoing traffic for the organization. The core features that we primarily use is the strong anti spam filtering, DKIM signing of all outgoing traffic, automatic addition of warning banner for external senders on the incoming emails, attachments and URL and QR protections, as well as impersonation protection.

Pros

  • Great anti spam filter
  • Lots of rules customizations, allowing tailing the solution to your needs
  • URL re-write
  • Attachements sandboxing

Cons

  • Overlapping policies for attachments protection
  • Custom reports with a report builder
  • NDR flood protection

Likelihood to Recommend

Mimecast is a great solution for someone who needs to protect enterprise email communication with with minimum effort. The solution can be deployed in production within a matter of hours. Also it offers great integration for O365, but works well with custom mail infrastructures as well. I cannot think of a scenario where the solution wouldn't be applicable.

Vetted Review
Mimecast Advanced Email Security
1 year of experience

Mimecast Advanced Email Security Is The Cadillac Of Email Security

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We previously used other email solutions but we had problems with false positives or not catching bad emails properly. We had to keep maintaining block lists, allow lists and other manual tasks. We went with Mimecast Advanced Email Security because of its AI-Powered net of who communicates with who looking for abnormal communications. It works extremely well and once Mimecast Advanced Email Security is up and running you do not need to babysit it all the time... it runs in the background doing a fantastic job. We have 500+ employees with native integration into Google. With the Gateway on the front end and the API's into Google for backend scanning and remediation... it covers you from all angles.

Pros

  • Grey/Junk Mail Identification
  • Flagging abnormal communications
  • Impersonation Protection
  • KnowBe4 Integration
  • Highly Customizable Rules Including Bypasses for Special Cases

Cons

  • Admin Console makes you jump around. Would be nice to have things grouped into a "Daily Operations" menu for your most common tasks.

Likelihood to Recommend

Mimecast Advanced Email Security has been great and looking at emails that come from new domains, known malicious sites as well as prompting employees randomly to verify a link when clicking on them. This will also do a last minute check of the URL to confirm if it is a known threat. The Google Integration is much better than other solutions we have looked at.

Vetted Review
Mimecast Advanced Email Security
5 years of experience

Mimecast Review.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use it for email scanning and filtering. It blocks a large number of phishing and spam emails and warns our users.

Pros

  • Blocks spam.
  • Blocks Phishing.
  • We manage the whitelist.
  • We have built rules such as impersonation protection.

Cons

  • Better tech support.
  • More use of AI/ Machine learning in understanding user behavior.
  • More availability search options in message tracking such as words in body of email.
  • Less false positives.
  • Option of longer retention of data (more than 30 days).
  • Easier management.

Likelihood to Recommend

It is well suited for larger environments, less so for smaller companies.

Vetted Review
Mimecast Advanced Email Security
7 years of experience

Great solution to regain control of your e-mail

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

After initially depending on O365 filters only we were consistently flooded with Spam and Phishing attacks regardless of how hard our security admin worked to respond. Through the use of Mimecast Advanced Email Security this has fallen to next to zero. Additionally, by tracing failed messages we were able to find misconfigurations in our environment which had been affecting our client service.

Pros

  • Detection and blocking of dangerous content
  • Prescanning of links in e-mail
  • Enhanced ability to maintain block and permit lists
  • Detailed tracking of messages and event

Cons

  • The user interface is not always as intuitive as I would like
  • Client Service is slow to respond even to P1 requests

Likelihood to Recommend

1 - Organizations that have a large sales force that is not security aware

2 - Finance Departments with Jr Staff that may respond to a Phishing attack

3 - People who are inundated with e-mail from lists they never joined

Great product to improve email security

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

[...] are an information management company and we deal with data of all classifications every day, we need to ensure we take the utmost care with data and Mimecast Advanced Email Security helps us to combat Cyber threats and ensure our data and customer data is safe.

Pros

  • Filters spam
  • Combats threats
  • Provides detailed analytics
  • Providers awareness training for our Staff

Cons

  • The dashboard and over GUI could do with some improvements
  • The way that multiple accounts are configured each with differing access can be confusing
  • The outlook plugin authentication does not always work well

Likelihood to Recommend

It has some great benefits both operationally and from a user training perspective. We live in a word where security is paramount and Mimecast Advanced Email Security allows us to ensure that we are taking the right steps. Overall Mimecast Advanced Email Security add to our suite of security products and protocols and allows us to be protected and compliant.

Mimecast Advanced Email Security

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Mimecast Advanced Email Security primarily for the email firewall. As an organisation with 2000+ users, we receive a lot of email spam. Mimecast Advanced Email Security acts as an extra layer of security between bad actors and stakeholders, stopping spam before it gets to them.

Pros

  • Impersonation Protect
  • Custom policies and customisation
  • Spam prevention

Cons

  • UI and ease of use
  • Training
  • Explanation for the end user

Likelihood to Recommend

If a user got an email from a compromised user, we could block that specific email in our Mimecast Advanced Email Security ‘blocked senders’ list.

Vetted Review
Mimecast Advanced Email Security
5 years of experience

Mimecast Email Security Gateway

Rating: 3 out of 10
Incentivized

Use Cases and Deployment Scope

We use Mimecast Advanced Email Security for email spam and malware filtering, as well as for email encryption for emails containing sensitive information. As a bank, it is imperative that we protect our customer information and prevent phishing emails from reaching our staff.

Pros

  • Automatically encrypting outgoing emails containing sensitive information
  • Preventing specific attachment types from being delivered
  • Delivering a digest of quarantined spam emails to users at specific intervals

Cons

  • Preventing spam from reaching users
  • Preventing phishing emails from reaching users
  • Using behavioral-based algorithms to prevent malicious emails
  • Customer service for support tickets; truly caring that an issue is resolved
  • Confusing policy configurations

Likelihood to Recommend

Mimecast Advanced Email Security is easy for general staff to use to encrypt email, and the experience for external recipients is better than for other email systems. However, in my opinion, Mimecast Advanced Email Security has not kept pace with other email security platforms in preventing newer types of email phishing attacks, and where it once shone in customer service for us, that metric has fallen short in the last 3 years. In my opinion, Mimecast Advanced Email Security seems to be trying to turn things around, but currently I cannot recommend them as a complete email security gateway.

Vetted Review
Mimecast Advanced Email Security
4 years of experience

Mimecast Advanced Email Security

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Mimecast Advanced Email Security to provide a external messaging hygiene filtering service before email hits O365 and This provides us with far greater visibility and control over our mailflow than relying on Microsoft's inbuilt filtering options. The message tracing, Greylisting, phish reporting options, and end user's personal portals are all excellent in Mimecast Advanced Email Security and are well liked by administrators, support staff and end users

Pros

  • Greylisting
  • Mail tracing
  • End User reporting options

Cons

  • Reporting generally is a bit on the basic side
  • The web admin portal as a bit idiosincratic
  • The requirement to contact support for auth'd SMTP setup is a pain

Likelihood to Recommend

As a well respected filtering service Mimecast Advanced Email Security is generally very good, it can take a bit of bedding in. Reporting is basic so if you want in-depth customized reports it isn't ideal, but if you want a very robust filter with some very nice options it is excellent.

Vetted Review
Mimecast Advanced Email Security
2 years of experience

Difficulties with Mimecast Advanced Email Security

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

We use Mimecast Advanced Email Security for all email security. We have had to set up a number of different policies to allow email flow into our organization. The process for this is very cumbersome and takes way to long to complete. In our experience, almost every time support needs to be called for help. It is not very user friendly. Should be way easier to set up different policies.

Pros

  • Block Spam
  • impersonation protection
  • attachment protection

Cons

  • Create Policies

Likelihood to Recommend

Mimecast Advanced Email Security is a powerful tool for organizations facing complex and high-volume email threats, but it may not be necessary for smaller businesses or those with simpler security needs. If you have any specific requirements or concerns, Mimecast Advanced Email Security then would be one of the best solutions on the market.