TrustRadius Insights
Novi AMS has become the go-to choice for small organizations that require an intuitive, responsive, and straightforward AMS software. …
Overview
What is Novi AMS?
Novi is software designed to manage trade organizations' day to day operations and accounting procedures.
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What is Novi AMS?
Novi is software designed to manage trade organizations' day to day operations and accounting procedures.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.noviams.com/pricing
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
What is Novi AMS?
The Novi AMS platform provides a 24/7, 2-way sync with QuickBooks. Novi AMS has all of the features in association software and also targets groups with complicated dues billing and membership structures.
Novi AMS Video
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Novi AMS Competitors
- MemberSuite
- ClubExpress
- MemberPress
Novi AMS Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Novi AMS has become the go-to choice for small organizations that require an intuitive, responsive, and straightforward AMS software. Users have praised the Novi AMS team's exceptional transparency, patience, and diligence in answering questions and providing demos during their selection process. Novi AMS managed the entire implementation project, resulting in a fantastic onboarding experience for the user's team, with all milestones, deadlines, and deliverables clearly marked.
Novi AMS has solved significant problems for small organizations by automating tasks such as accounting and event registrations, which has allowed users to reallocate staff resources to new projects and member benefits with the time saved. The software has been key to the success of marketing and PR campaigns, providing an intuitive website and database that maximizes the benefits of membership. Importantly, Novi AMS has saved users time and resources by automating member registrations for meetings. The software was designed specifically for associations, making onboarding simple with an incredibly helpful staff. Additionally, early support from Novi AMS is excellent due to their documentation and online help that allows for self-service. With exceptional customer service, Novi AMS quickly listens to users' problems, offers ideas quickly, and provides solutions to challenges when they arise.
Ease of Use: Users have consistently praised Novi AMS for its ease of use. Many reviewers noted that the platform is intuitive and user-friendly, making it easy to manage membership accounts, update websites, and host events. Some users even went so far as to say that using Novi AMS has saved them significant amounts of time on a daily basis.
Customer Support: Another common positive sentiment among users is their appreciation for Novi AMS's customer support team. Reviewers reported that the team is highly responsive and professional, always resolving any issues or questions quickly and thoroughly. Additionally, many users noted that the training they received during onboarding was comprehensive and helpful in getting started with the software.
Integrations: Multiple users mentioned how well Novi AMS integrates with other systems such as Quickbooks Online and Constant Contact. They appreciated the direct sync feature which updated mailing lists automatically when new members joined or someone's address changed, saving a lot of time. This integration also reduces potential human errors while increasing revenue by streamlining accounting processes.
Cumbersome Reporting Tool: Some users have found the reporting tool to be difficult and not as helpful as other AMS programs. Multiple reviewers have stated that it can be cumbersome to use, which may cause frustration for some users.
Difficult User Recognition: Several users reported difficulty with user recognition during login. This issue has caused frustration for multiple reviewers who find it time-consuming and frustrating.
Confusing Guest Registration Function: The guest registration function is confusing and difficult to manage, according to multiple reviewers. It does not allow for merging of duplicate records, making the process more complicated than necessary.