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NovoPath Version 9 has been instrumental in processing over 3000 anatomic pathology cases every day. The system is user-friendly, highly …
Overview
What is NovoBilling?
NovoBilling is medical billing software from NovoPath, a software company dedicated specifically to serving the Anatomic Pathology Laboratory segment with its applications.
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What is NovoBilling?
NovoBilling is medical billing software from NovoPath, a software company dedicated specifically to serving the Anatomic Pathology Laboratory segment with its applications.
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Product Details
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- Tech Details
What is NovoBilling?
NovoBilling Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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NovoPath Version 9 has been instrumental in processing over 3000 anatomic pathology cases every day. The system is user-friendly, highly customizable and comes with standardized workflows that ensure consistency in processes across different users. Users have reported that the product offers a lot of functionality for customization, with out-of-the-box creativity available through module add-ons.
One of the key benefits of NovoPath is its distribution of cases which can be easily customized and adapted, allowing efficient management of workload. This feature has been particularly useful to users who have to manage high volumes of cases on a daily basis. While there have been occasional bugs and missing features, customers have generally reported positive experiences with the product and have remained loyal to it for years. However, some customers have faced delays in resolving issues related to invoice updates and case modifications, and they have also expressed concern about being charged for every change made to the system, which can be expensive and time-consuming.
Seamless EHR Integration: Many users have praised NovoBilling's seamless integration with Electronic Health Record (EHR) systems, which has been described as easy to use. This feature allows for efficient workflow management and improves overall user experience.
Helpful Support Team: Users appreciate the friendly and helpful support team at NovoBilling. They provide necessary resources to make the transition into a new EHR seamless, which many users find valuable.
Customizable Software: NovoBilling's customizable software is highly valued by many users who appreciate being able to tailor it to their individual lab and user needs. The ability to customize workflows allows for efficiency and ease of use while still allowing for standardization later on.
Limited Reporting and Tracking Features: Several users have stated that NovoBilling has limited reporting and tracking features, which are not easy to use. Users experienced delays while waiting for fields to populate, and the general management of the system was somewhat confusing.
Poor User Interface: Many users have found NovoBilling's graphics and interface plain dated, needing a facelift. Additionally, some features and settings got switched to default after an update, which caused inconvenience to users. The switching back and forth between Enhanced billing and NovoBilling was an extra step, which many felt could be consolidated into one platform.
Difficulties with Support: Some users have expressed frustration with having to go through NovoBilling support every time they need to make simple changes. They felt it was a lengthy process that could be avoided if some improvements were made in the billing section. Furthermore, some reports were difficult to run.