TrustRadius Insights
Easy-to-use Platform: Reviewers found Oak Engage to be easy to use and navigate, making it suitable for all types of workers. Many users …
Overview
What is Oak Engage?
Oak Engage in Newcastle Upon Tyne offers Corporate Engagement & Enterprise Engagement, an Intranet solution designed to support improve employee onboarding and engagement, as well as enterprise collaboration.
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What is Oak Engage?
Oak Engage in Newcastle Upon Tyne offers Corporate Engagement & Enterprise Engagement, an Intranet solution designed to support improve employee onboarding and engagement, as well as enterprise collaboration.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Oak Engage?
Oak Engage Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Easy-to-use Platform: Reviewers found Oak Engage to be easy to use and navigate, making it suitable for all types of workers. Many users appreciated the platform's simplicity in design, which allows them to create attractive content with very little training.
Helpful Customer Support: Users expressed love for the customer support provided by Oak Engage. The support team was found to be lovely and helpful, willing to go the extra mile to ensure that users receive the experience they want and need. This level of support was particularly reassuring for users who may need assistance when encountering technical issues.
Promotes Team Engagement: Oak Engage enables communication and interaction, allowing users to create a sense of community within their business. Overall, team members believe that the service optimizes engagement, as it promotes teamwork and collaboration among employees throughout an organization.
Limited Mobile Functionality: Some users have expressed frustration with the way certain pages are displayed on Oak Engage's mobile app. This experience can be different from that of the desktop version and cause inconvenience to users who rely on their mobile devices for work.
Challenging Understanding of Structure: Several reviewers mentioned struggling with understanding how Oak Engage works, especially during the initial stages. The complexity of the software's structure has made it difficult for some customers to navigate smoothly and use efficiently.
Lack of Tailored Applets: Many users feel that Oak Engage could benefit from more tailored applets. These features could be better edited and customized to meet specific needs, which would enhance user experiences across a wide range of applications.
Users of Oak have provided several recommendations based on their experiences with the software. The most common recommendations are as follows:
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Plan the site before building: Reviewers recommend taking the time to plan out the site before starting the building process. This approach is believed to make the job easier and more efficient. By having a clear plan in place, users can ensure that all necessary features and content are included.
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Get in touch with the team for advice: Customers suggest reaching out to the Oak team directly to discuss requirements and seek guidance on the system's capabilities. This way, users can receive expert advice tailored to their specific needs and ensure that they are making the most of the software's functionalities.
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Play around with applets and consult an account manager: Users emphasize the value of exploring all the available applets within Oak and taking advantage of its numerous features and options. They also recommend speaking to an account manager for assistance and support while navigating through different applets and features.
By following these recommendations, users believe that they can maximize their experience with Oak, ensuring a successful setup and effective communication of information to a group.