Odoo Reviews and Ratings

Use Cases and Deployment Scope

It is our ERP for daily use, in which we record the purchases we make, the sales we make to our clients, the quotes that we send them according to the requirements that our clients make to us daily, we also manage our product inventory and additionally we also manage our merchandising stock that we use for the visits made by people from the sales department when they are trying to attract new clients.It has helped us to have more order in the sense that before we made quotes in Excel files and sometimes we lost the files, with Odoo the saving is automatic, simpler, there are no complications

Likelihood to Recommend

Odoo is very convenient because in a single ERP you basically manage the entire operation of your company, from purchases, sales, inventory, projects, daily tasks, to payments and other accounting functions, it is a super complete tool that I particularly like a lot, because I know of others that are much more complicated because each function is in different applications.Now something that would perhaps be brilliant as a point of improvement for the accounting department, would be that if we receive a purchase and attach the guide or invoice for that purchase to Odoo, it is immediately copied to the accounting module and there is no need to download the document and enter it manually, for me it would be a plus if that could be improved

Use Cases and Deployment Scope

We use Odoo for the entirety of our backend workflows. Engineering, Sales, Production, Inventory, and shipping are all handled in Odoo's different modules to ensure a centralized data center of truth. The only area we do not use is marketing/ email management. This is an area we are currently working on building out now that we have built out the majority of the applications.

I personally work in sales and primarily work within the Sales and CRM modules to track new leads and convert to sales and close. Occasional use of inventory to check on stock levels or shipping needs.

Likelihood to Recommend

It is well suited for inventory tracking, shipping and sales work flows. While some customization is needed to make it functional, if done correctly Odoo can serves as a powerful one stop shop for all of a businesses needs.

The ease of customization for email templates, both for sales communications and marketing outreach leaves something to be desired. Perhaps our team hasn't explored this fully enough. I have personally found it intimidating in trying to construct a news letter using the email marketing module.

Use Cases and Deployment Scope

We use Odoo CRM for our business needs and it has been one of the right choice we made. It helps us to track all our leads at one place and we can segregate our leads based on the pipeline. Follow-ups is very easy with Odoo and integrating it with our VOIP helped us to check the sales team performance effectively and chance of missing sales is very less as we can see all our lead prospects in one place

Likelihood to Recommend

We are well known organization with more than 100 leads per day and maintaining all these leads with manually efforts is almost impossible and chance of missing a lead is high. Odoo solved this as we can add all the leads with in this and our sales executives simply pick the leads or automatic assign based on team. It helps us to track the pipeline of sales performance of a particular day or timeline very easily. It helps us to do follow-ups effectively as we can see the all the information right before us

Use Cases and Deployment Scope

We use Odoo for reporting & accounting purposes. We are a conveyor belting shop that works with an extensive inventory, and we have found Odoo to be an excellent platform for managing inventory, processing orders, bills, invoices, etc., and reconciling our accounts. The main apps that we work with are accounting, sales, purchase, and inventory, but we have others for reference as well.

Likelihood to Recommend

We used to use SAP Business One and found it very difficult and expensive to make any modifications to specifically fit our business needs- Odoo is very adaptive- any business that feels that it has a unique set up for inventory or sales processes, Odoo is the best for crafting a unique, personalized approach to accounting for your business needs.

The only scenario that I would say wouldn't be the best is if you are company that needs to "close" months and periods- Odoo is set up to be able to continuously look back to prior periods and still make adjustments, which can be difficult if a transaction occurs that you don't realize will affect a prior period and then you have to amend reports.

Use Cases and Deployment Scope

We use Odoo as our sales, accounting, manufacturing, service and inventory control system. We had several less efficient systems in place prior and with Odoo we have been able to combine them into one. We also like it because there is a communications system built in. You can tag people in messages and assign activities. It makes it very helpful to reenforce the importance of communication amongst the teams.

Likelihood to Recommend

Over-all, due to the customizations we were able to make to Odoo, we were able to make it work for our company. We are a company of only about 45 people and I think Odoo can support smaller companies like ours. I don't think it would suit larger corporations with large warehouses. So I gave it a 7 because for the price of the base product and the implementation team, I feel we got what we need. It took us almost a year of meetings and discussions and playing around in a sandbox version to get where we could launch it and then almost another year after the launch of tweaks and changes and support from the team.

Use Cases and Deployment Scope

We use Odoo to manage our sales, inventory, manufacturing work orders, service orders, and accounting.

Likelihood to Recommend

Implementation was a terrible experience for us. Because it required a third party, we ended up way over budget and schedule. While Odoo advertises that it works with many systems, these third-party integrations often don't work out of the box and require extensive coding to set up. Furthermore, these "apps" can frequently break or lose integration.

Use Cases and Deployment Scope

We are using Odoo for Sales and Inventory which seamlessly integrates with the products on the websites. This means the Sales teams effectively manage the products on the back end and front end is automatically maintained.

Likelihood to Recommend

Odoo is well priced for small teams and negotiable on enterprise level.

Use Cases and Deployment Scope

We use it as our ERP system. We will also be using it as our POS.

Likelihood to Recommend

It does seem to be getting better now that Odoo Corp is getting more involved. It is good in manufacturing but not in POS.

Use Cases and Deployment Scope

We use Odoo as our CRM and sales software. It gives us an easily accessible, centralized hub to view information pertaining to all aspects of the sales process including production and billing. That way, if a customer calls with a question about an order that I was not in charge of, I am still able to see where we are in the process and what the conversation has been between them and their sales rep. Super convenient and helpful!

Likelihood to Recommend

Odoo fits what we need to make quotes and take orders. Customer information is easily organizable and searchable which makes it convenient to pull up a list of someone's previous orders. This is very important for us to make sure the customer is getting the same size/specs on their flags and hardware.

Use Cases and Deployment Scope

In my opinion, What a horrible company! The first interaction I had with the human at this company was to tell me that the purchase we made was too little and that they were going to charge us double or erase everything we've done! When they spoke to me, they claimed that their website charged the wrong amount because our company operates in different countries and therefore they would be doubling the price. He then stated that they were allowed to do this because their terms of service so that they can change the price and less specified in writing. However, when we made the purchase it was specified in writing exactly how much we would have to pay. I guess they don't honour their own terms of service. I think this company has certainly earned the poor score and bad reviews it has... I saw that before purchasing and figured that we would be fine since I would just rely on the fact that I was never going to deal with anyone at the company. However, not so. In my experience, the company had such poor customer service that I think they would be better off to just get rid of all of the people and make it purely software, I think at least then you would know what you get...

Likelihood to Recommend

I think if this Company got rid of their customer service team and made it purely software, then at least you would know what you get as the software would honour its programming.