TrustRadius Insights
Omnigo has proven to be a valuable solution for various organizations in addressing their security and incident management needs. Users …
Starting at $115 per month
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What is Omnigo?
Omnigo Safety and Security Software Solutions is a comprehensive software suite designed to safeguard individuals and assets. According to the vendor, Omnigo caters to businesses of all sizes and is utilized across various professions and industries, including public safety, healthcare, gaming, hospitality,...
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Basic
$115
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Omnigo?
Omnigo Safety and Security Software Solutions is a comprehensive software suite designed to safeguard individuals and assets. According to the vendor, Omnigo caters to businesses of all sizes and is utilized across various professions and industries, including public safety, healthcare, gaming, hospitality, and education.
Key Features
Automation and Accessibility: According to the vendor, Omnigo's safety and security software solutions offer features that streamline information capture. These features include converting speech to text for note-taking, scanning ID cards for incident reports, and integrating NFC tags for recording location and time.
Secure, Centralized Data: Omnigo provides a secure and centralized database for managing data across multiple locations, departments, and operations. According to the vendor, this centralized database allows for easy sharing of information between applications, comprehensive searchability of any data field, generation of accurate reports, and system-wide transmission of safety alerts.
Powerful Analytics: Omnigo's software solutions incorporate a Business Intelligence (BI) engine that analyzes data to provide a comprehensive understanding of the business. According to the vendor, this enables the identification of patterns and trends in customer interactions, asset inventories, and equipment maintenance schedules, facilitating data-driven decision-making to enhance safety and security.
Customizable and Compliant Reports: Omnigo's software solutions offer fully customizable reports that can examine any data field and be quickly assembled. According to the vendor, these reports can be scheduled for automatic distribution to individuals or groups. Additionally, pre-built compliance reports automatically collect data and populate ready-to-submit forms, such as OSHA 301 or Clery reports.
Accessible and Interoperable: Omnigo's software solutions provide accessibility and interoperability, allowing for easy data sharing with external resources, such as local law enforcement and members of the judicial system. According to the vendor, access to shared data can be controlled by permissions and time restrictions. Moreover, Omnigo APIs enable interoperability with other applications and tools, providing access to shared data.
Omnigo Features
- Supported: Contact Management
- Supported: Audit Management
- Supported: Document Management
- Supported: Incident Management
- Supported: Case Management
- Supported: Data Management
- Supported: Evidence Management
- Supported: Reporting & Statistics
- Supported: Subject Profiles
- Supported: Alerts/Notifications
- Supported: Court Management Integration
- Supported: Crime Scene Management
- Supported: Criminal Database
- Supported: Customizable Reports
- Supported: Data Import/Export
- Supported: Dispatch Management
- Supported: Field Reporting
- Supported: Incident Mapping
- Supported: Investigation Management
- Supported: Monitoring
- Supported: Scheduling
- Supported: Summary Reports
- Supported: Access Controls/Permissions
- Supported: Badge Management
- Supported: Safety Incident Management
- Supported: Security Management
- Supported: Visitor Management
- Supported: Risk Assessment
Omnigo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Linux, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Omnigo has proven to be a valuable solution for various organizations in addressing their security and incident management needs. Users have reported that Omnigo's technical support has successfully resolved their technical problems, ensuring the smooth operation of the software. The incident management and daily log features have greatly facilitated tracking security guard rounds, enabling efficient monitoring of security protocols. Additionally, users have praised the search functionality, which makes it easier to find specific reports and records.
Omnigo's impact extends beyond security management, as it has streamlined the parking permit process and made it more accessible to campus users. Customers have found Omnigo to be responsive in addressing their issues and providing updates on problem resolution, giving them confidence in the software's reliability. The software's ability to enhance case report archiving, attach digital media, and link reports together has been highly beneficial in maintaining comprehensive records. Users have also commended Omnigo for its capability to ensure compliance with regulations such as the Clery Act. Furthermore, the software's rapid retrieval and reporting abilities have improved electronic security incident reporting, allowing for more efficient communication and simplified sharing of information through PDF reports.
With Omnigo, organizations can extract helpful metrics and create dashboards to gain valuable insights. The software helps identify gaps in workflow and gather appropriate data for case reports, enabling proactive action against crime. Users have found that tracking student contacts, vandalism incidents, and security protocol violations has become a more effective process with Omnigo. The software has also made supervisory and management reporting easier during month-end and year-end processes. Notably, the convenience of reviewing reports from any computer or mobile device has been positively received by users.
One of the significant advantages of using Omnigo is its ability to monitor officer workloads and security checks effectively. This feature allows organizations to ensure adequate coverage and maintain high security standards. Documenting police reports and incidents has also been streamlined with Omnigo's user-friendly interface. Reports generated through the software have a more professional look, with the option to include graphs and charts for visual representation. Moreover, the software has improved the storage and protection of police reports, ensuring data integrity and facilitating legal proceedings and government oversight.
The benefits of Omnigo extend beyond security management. The software eliminates the need for spreadsheets and disorganized documents, making information easily searchable. This time-saving feature has resulted in cost savings for organizations. Additionally, Omnigo's wide range of functionality and customizable options allow users to tailor the software to their specific needs. However, encouraging all team members
User-Friendly Interface: Many users have praised Omnigo for its user-friendly interface, stating that it is easy to navigate and requires minimal training. They appreciate the intuitive design of the software, which allows them to quickly access various features and modules. The simplicity of the interface has made it accessible to users with varying levels of technological skills.
Effective Data Capture and Customization: Users have found Omnigo's data capture capabilities to be highly effective in documenting incidents and generating comprehensive reports. They appreciate the ability to customize the software according to their organization's specific needs, ensuring that all necessary data is captured accurately. This customization feature has been particularly valuable for smaller agencies or those with unique reporting requirements.
Responsive Support Team: The support team at Omnigo has received positive feedback from users for being accessible, responsive, and helpful. Users appreciate that they are able to reach out to the support team when facing any issues or needing assistance. The support team not only resolves problems promptly but also works well with in-house IT teams, providing updates or patches as needed. Their willingness to listen to suggestions for improvement is also highly valued by users.
Limited functions: Some users have expressed that Omnigo has limited functions, such as photo viewing and data retrieval, which require an updated manual for basic end-users.
Lack of offline mode: Several reviewers have mentioned the absence of an offline mode option in Omnigo, making it necessary to always have internet access to use the software.
Complexity and glitches: Users have reported that the platform itself is complex and glitchy, with multiple credentials and verifications required. They have also experienced issues with system bugs and disruptions.
Users commonly recommend the following aspects of the product:
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Trying out the product as they find it to be a complete package that can fit all needs. They appreciate its user-friendly nature and professional results. Additionally, the product provides the ability to search and data mine information, which users find highly valuable.
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Ensuring the product fits current and future needs, as some users have experienced difficulties in migrating data to a new system. They advise considering the overall value of an integrated reporting and dispatch system.
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Emphasizing the importance of proper setup and training for optimal use of the product. Users recommend on-site training and involving the IT department in reviewing the system and its operational options before implementation. They also find the product fairly easy to customize for specific needs.