Online Live Support

Online Live Support is a platform designed to integrate WhatsApp into various business operations. It offers a range of solutions including WhatsApp API, WhatsApp CRM, WhatsApp Bulk Sender, WhatsApp Integration, WhatsApp Chatbot, WhatsApp Link Generator, WhatsApp Web API, WhatsApp Business API, WhatsApp Business API Integration, and WhatsApp Chat Integration. According to the vendor, this platform caters to businesses of all sizes across industries, including customer support teams, sales and marketing departments in e-commerce, retail, and service-based businesses, IT consultants and developers, senior marketing managers, and sales executives.

Key Features

WhatsApp API: According to the vendor, businesses can send and receive messages using HTTP requests, with a fixed price and unlimited messages. Setting up the WhatsApp Business app on a mobile device and scanning a QR code allows businesses to start sending messages via the WhatsApp API or integrate it with their favorite apps.

WhatsApp CRM: This feature integrates WhatsApp with CRM software, centralizing all communication channels in one place. According to the vendor, it automates messaging workflows, tracks customer interactions, and improves customer service by providing better support.

WhatsApp Bulk Sender: According to the vendor, this feature enables businesses to send bulk messages on WhatsApp. It provides tools for message customization, scheduling, and tracking, allowing businesses to reach a larger audience and increase engagement rates.

WhatsApp Integration: According to the vendor, this feature allows businesses to integrate WhatsApp with their websites and other platforms. It offers a manual integration process as well as integration through Zapier or the WhatsApp API. By streamlining communication and automating tasks, it aims to enhance customer service and improve marketing efforts.

WhatsApp Chatbot: According to the vendor, this feature utilizes AI technology to simulate conversations with users on WhatsApp. It responds to queries and requests in real-time, automates routine tasks such as appointment scheduling and order tracking, and aims to create a more engaging and personalized experience for users.

WhatsApp Link Generator: According to the vendor, this feature allows businesses to create WhatsApp links for customers to contact them. It simplifies the process of initiating a WhatsApp chat without saving phone numbers, providing a convenient and efficient way for customers to communicate with businesses.

WhatsApp Web API: According to the vendor, this feature provides access to hidden features and benefits of WhatsApp through a web API. It allows developers to create HTTP-based services using WhatsApp, aiming to enhance communication and security for businesses and customers.

WhatsApp Business API: According to the vendor, this paid service offered by WhatsApp connects businesses' systems to the WhatsApp platform. It provides features such as message templates, automated messaging, and reporting and analytics. By improving customer communication and relationship management, it aims to enhance overall business operations.

WhatsApp Business API Integration: According to the vendor, this feature integrates the WhatsApp Business API with CRM systems or other software. It enables businesses to automate messaging, manage contacts, and receive messages from customers. By streamlining communication and improving customer service, it aims to provide new opportunities for customer support and marketing.

WhatsApp Chat Integration: According to the vendor, this feature integrates WhatsApp with other tools, platforms, or software. It centralizes all communication channels in one place, automates tasks, and aims to enhance customer service. It also provides direct communication with customers, aiming to improve marketing efforts and customer engagement.