Name: Panorama9
Author: Panorama9

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Cross-Browser Testing

Feature Management

Product Analytics

Virtual Reality

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Emissions Management

Payment Facilitation

Workflow

Enterprise

Accounting

Accounts Receivable

CTRM

Travel Management

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Change and Configuration Management

Cloud Migration

Cloud Storage

Configuration Management

Data Deduplication

Database-as-a-Service (DBaaS)

Fraud Detection

Game Engine

Integration Platform as a Service (iPaaS)

Managed Public Cloud Infrastructure

Migration

Mobile Data Security

Mobile Identity

Network Performance Monitoring

SaaS Management

Sensitive Data Discovery

Software Composition Analysis (SCA)

Time Series Databases

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Email Marketing

Marketing Automation

Online Reputation Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Enablement

Sales Incentive Compensation Management

Sales Performance Management

eCommerce Analytics

Sales

Cloud Infrastructure Entitlement Management

Intrusion Detection

Security

Aviation

Banking

Geographic Information

Insurance Agency Management

Insurance Claims Management

Physical Therapy

Vertical-Specific

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Panorama9 is an IT monitoring and management solution that aims to assist businesses in achieving compliance, improving system availability, streamlining patch management, monitoring customer-facing systems, and providing instant issue remediation. The product is targeted at companies of varying sizes, ranging from those managing 10 to 10,000 computers across multiple locations. According to the vendor, Panorama9 offers a range of features and functionalities that can benefit professionals in roles such as Systems Analysts, IT Managers, CEOs, IT Administrators, as well as companies like Control Group, EndoChoice, and SoftCom Solutions.

## Key Features

**Compliance Management**: According to the vendor, Panorama9 helps businesses achieve compliance by identifying and addressing security vulnerabilities such as unwanted software and weak passwords. It provides insights into software patching, antivirus status, firewall settings, and network traffic, allowing businesses to mitigate compliance risks and maintain a secure IT environment.

**API**: The vendor states that Panorama9's API enables integration with other systems by providing access to its data and functionalities. This allows businesses to leverage their own data and customize its usage according to their needs.

**First-Rate Availability Monitoring**: Panorama9 is designed to monitor the availability of systems and services to prevent downtime. It notifies users of any issues that may impact system availability, helping businesses maintain high levels of uptime and ensure smooth operations.

**Software Patching**: According to the vendor, Panorama9 automates the patch management process to keep systems up to date and secure. It identifies missing patches and deploys them to the relevant devices, helping businesses mitigate known vulnerabilities and reduce the risk of security breaches.

**Monitoring Customer Facing Systems**: Panorama9 offers monitoring capabilities for websites and domains, aiming to ensure their proper functioning. It alerts users to any errors or issues with customer-facing systems, helping businesses maintain a positive online presence and provide a seamless experience to their customers.

**Be Notified**: According to the vendor, Panorama9 provides instant notifications when issues or anomalies are detected. It sends notifications via email, text message, or other preferred channels, enabling businesses to promptly address problems before they impact users.

**Instantly Remediate Issues**: Panorama9 offers built-in remote access and remote control capabilities, allowing IT teams to assist users and resolve issues remotely, regardless of their location. This feature is intended to increase productivity and reduce downtime by enabling quick problem resolution.

**Help Desk Integration**: Panorama9 integrates with existing help desk ticketing systems, according to the vendor. This eliminates the need to switch to a specific help desk system and streamlines IT support processes, potentially improving efficiency.

**Track All Your Assets**: Panorama9 automates the collection of asset information, including hardware and software details. It provides a comprehensive view of all devices and their configurations, simplifying asset management and ensuring accurate inventory records.

**MS Active Directory**: According to the vendor, Panorama9 enhances Microsoft Active Directory (AD) with additional features and capabilities. It facilitates easy installation of agents, blind spot detection, and group import, helping businesses optimize their AD environment and improve overall IT management.

LogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

Remote Access

Remote Support Plus

Standard

Premium

LogMeIn Resolve

Pulseway

Panorama9

Remote Monitoring and Management

Monitoring Tasks

Remote monitoring

Monitoring of network operational activities through the use of remote devices known as monitors or probes

Network device monitoring

Monitor the real-time performance and health of devices on your network

Activity Monitoring

The product's ability to monitor the activity of individual users, devices, or other entities.

Agentless Monitoring

The product’s ability to monitor devices without installing agent software on the device.

Management Tasks

Various tasks required to keep systems running smoothly

Patch Management

Patch management involves acquiring, testing, and installing multiple patches (code changes) to an administered computer system.

Policy-based automation

Policy-based management is an administrative approach  used to simplify the system management by drafting rules to deal with common situations

Application Performance Management

Application performance management software monitors software to ensure performance and availability

Virtualization monitoring

Allows for monitoring of virtual applications and servers

IT Asset Discovery

Discovery of hardware and software assets on the network

Remote access products allow users to operate devices through an internet connection.

Attended device access

The quality and reliability of connections to remote devices that are currently attended by an active user.

Unattended device access

The quality and reliability of connections to unattended remote devices.

Mobile device access

The quality and reliability of remote connections to end-user mobile devices.

Virtual device access

The availability, quality, and reliability of remote connections to virtual machines and devices.

Multiple-display support

The capability of the product to support users with multiple monitors. For instance, adapting a multi-monitor end-user display to a single monitor.

Multiple concurrent sessions

More than one user can access the same remote device at the same time.

Remote access auditing

The product's capability to track and manage remote access sessions. It may also be able to terminate sessions, capture recordings, or generate summary reports.

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Panorama9

Overview

What is Panorama9?