Panorama9

Panorama9 is an IT monitoring and management solution that aims to assist businesses in achieving compliance, improving system availability, streamlining patch management, monitoring customer-facing systems, and providing instant issue remediation. The product is targeted at companies of varying sizes, ranging from those managing 10 to 10,000 computers across multiple locations. According to the vendor, Panorama9 offers a range of features and functionalities that can benefit professionals in roles such as Systems Analysts, IT Managers, CEOs, IT Administrators, as well as companies like Control Group, EndoChoice, and SoftCom Solutions.

Key Features

Compliance Management: According to the vendor, Panorama9 helps businesses achieve compliance by identifying and addressing security vulnerabilities such as unwanted software and weak passwords. It provides insights into software patching, antivirus status, firewall settings, and network traffic, allowing businesses to mitigate compliance risks and maintain a secure IT environment.

API: The vendor states that Panorama9's API enables integration with other systems by providing access to its data and functionalities. This allows businesses to leverage their own data and customize its usage according to their needs.

First-Rate Availability Monitoring: Panorama9 is designed to monitor the availability of systems and services to prevent downtime. It notifies users of any issues that may impact system availability, helping businesses maintain high levels of uptime and ensure smooth operations.

Software Patching: According to the vendor, Panorama9 automates the patch management process to keep systems up to date and secure. It identifies missing patches and deploys them to the relevant devices, helping businesses mitigate known vulnerabilities and reduce the risk of security breaches.

Monitoring Customer Facing Systems: Panorama9 offers monitoring capabilities for websites and domains, aiming to ensure their proper functioning. It alerts users to any errors or issues with customer-facing systems, helping businesses maintain a positive online presence and provide a seamless experience to their customers.

Be Notified: According to the vendor, Panorama9 provides instant notifications when issues or anomalies are detected. It sends notifications via email, text message, or other preferred channels, enabling businesses to promptly address problems before they impact users.

Instantly Remediate Issues: Panorama9 offers built-in remote access and remote control capabilities, allowing IT teams to assist users and resolve issues remotely, regardless of their location. This feature is intended to increase productivity and reduce downtime by enabling quick problem resolution.

Help Desk Integration: Panorama9 integrates with existing help desk ticketing systems, according to the vendor. This eliminates the need to switch to a specific help desk system and streamlines IT support processes, potentially improving efficiency.

Track All Your Assets: Panorama9 automates the collection of asset information, including hardware and software details. It provides a comprehensive view of all devices and their configurations, simplifying asset management and ensuring accurate inventory records.

MS Active Directory: According to the vendor, Panorama9 enhances Microsoft Active Directory (AD) with additional features and capabilities. It facilitates easy installation of agents, blind spot detection, and group import, helping businesses optimize their AD environment and improve overall IT management.