Overview
What is Petpooja?
Petpooja is a restaurant POS software designed to streamline operations and enhance efficiency for restaurant owners. According to the vendor, this solution caters to businesses of various sizes, from small cafes and food courts to large chains and fine dining establishments.
Key Features
**Restaurant...
Pricing
Basic
$150
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
What is Petpooja?
Petpooja is a restaurant POS software designed to streamline operations and enhance efficiency for restaurant owners. According to the vendor, this solution caters to businesses of various sizes, from small cafes and food courts to large chains and fine dining establishments.
Key Features
Restaurant POS: Petpooja provides a range of features for efficient management of restaurant operations, including billing, inventory management, reporting, online ordering, CRM, and menu management.
Inventory Management: Petpooja's inventory management feature allows users to efficiently manage their restaurant inventory. According to the vendor, it offers features such as item-wise auto-deduction, low-stock alerts, day-end inventory reports, and multi-stage recipe management.
Real-time Reports: Petpooja POS generates real-time reports to automate the tracking of business activities. According to the vendor, it provides error-free reports on day-end sales, online orders, staff actions, and inventory consumption, among others.
Online Ordering System: Petpooja offers a single online ordering system that allows users to accept and manage online orders from multiple platforms. It integrates with popular food delivery aggregators and provides menu management features.
CRM: Petpooja's CRM tools help users build customer relationships and deliver personalized experiences. According to the vendor, it enables users to collect and manage customer data, track behavior and preferences, and send SMS campaigns.
Menu Management: Petpooja's menu management feature allows users to customize their restaurant menu and offer add-ons and special menus. It supports menu integration with food delivery aggregators and offers complete pricing control.
Billing: Petpooja's POS system streamlines the billing process with a quick 3-click feature. According to the vendor, it allows users to take orders, generate KOTs, accept payments, and apply discounts and coupons.
Integration: Petpooja POS supports multiple integrations with third-party services and aggregators. According to the vendor, users can manage their online orders and payments from a single screen.
Central Kitchen Management: Petpooja allows users to create a central kitchen for all their outlets, manage inventory requests and supplies, and track suppliers and damaged stock.
Customer Loyalty: Petpooja's CRM feature enables users to offer rewards, discounts, and special offers to loyal customers, increasing customer retention and satisfaction.
Petpooja Features
- Supported: Billing & Invoicing
- Supported: Built-in Accounting
- Supported: Employee Management
- Supported: Kitchen/Menu Management
- Supported: Table Management
- Supported: Point of Sale (POS)
- Supported: Reporting/Analytics
- Supported: Inventory Management
- Supported: Access Controls/Permissions
- Supported: Credit Card Processing
- Supported: Discount Management
- Supported: Gift Card Management
- Supported: Loyalty Program
- Supported: Multi-Location
- Supported: Reporting & Statistics
- Supported: Third Party Integrations
- Supported: Alerts/Notifications
- Supported: Mobile Access
- Supported: Online Ordering
- Supported: Order Management
- Supported: Order Tracking
Petpooja Competitors
Petpooja Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows, Linux, Mac, Web-Based, Android, iPhone, iPad |
Mobile Application | No |
Comparisons
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Reviews
Community Insights
- Pros
- Cons
- Recommendations
Easy-to-use Platform: Many users have found the Petpooja platform to be incredibly easy to use and navigate, thanks to its user-friendly interface. This has been appreciated by several reviewers who mentioned how effortless it is to access different features and functionalities without any confusion or complications.
Comprehensive Restaurant Management Solution: Reviewers have praised Petpooja for offering a wide range of features that help restaurants effectively manage their operations. From online ordering and table reservations to waitlists, seating arrangements, analytics, and reporting, the software provides a centralized solution for various restaurant processes. Several users have highlighted how this comprehensive management solution has greatly streamlined their day-to-day tasks and improved overall efficiency.
Responsive Customer Support: The customer support team of Petpooja has received positive feedback from many reviewers due to their responsiveness and prompt assistance. Users appreciate the quick resolution of queries or issues they encounter while using the software. This reliable support system contributes to a positive overall experience with the platform, ensuring that customers feel supported throughout their journey with Petpooja.
Difficult Configuration Process: Some users have found the configuration process of Petpooja to be challenging and requiring a significant amount of effort.
Inconsistent Functionality of Online Features: Multiple reviewers reported that the online item on/off and add-on features in Petpooja sometimes do not work properly, causing frustration for users.
Confusing Options in Software: Several users mentioned that certain options in Petpooja, such as adding variations to dishes, were confusing, leading to difficulties in navigating and using the software effectively.
Users have made several recommendations for Petpooja based on their experiences with the platform. The most common recommendations include improving the format for recipes, considering Petpooja as a cost-effective alternative to expensive POS management tools, and recognizing it as the right platform for a POS solution. These suggestions highlight the need for a better recipe format, the affordability of Petpooja compared to other tools, and its suitability as a comprehensive POS solution for restaurant owners.