Name: Using Files and Receipts OCR | MyExpenses
Uploaded: 2021-10-20T09:40:07.000Z
Duration: 2 min 21 s
Description: Using Files and Receipts OCR | MyExpenses

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### Expense Submission
Users appreciate the convenience of uploading receipts through the app and having them automatically reflected in their expense claims on the website. However, some users find the process confusing, with a multitude of buttons and options that are not clearly explained. There are also suggestions for improvements, such as streamlining the submission of multiple claims and enhancing the dropdown list for claims reasons. Despite some minor issues, users find that MyExpenses' expense submission feature helps them organize and track expenses efficiently.

### Receipt Management
Users seem to appreciate the convenience of MyExpenses' receipt management features. The ability to easily upload receipts through the app and have them automatically synced with their expense claims on the website is a commonly praised aspect. However, some users express a desire for improved functionality within the app itself, preferring to handle expense claims on the desktop. Despite this, the overall sentiment leans towards positive, with users finding the receipt management process to be efficient and straightforward.

### Credit Card Reconciliation
Users seem to unanimously praise MyExpenses for its credit card reconciliation feature. They find the process initially confusing but quickly grasp its efficiency and effectiveness in managing business expenses. The ability to upload receipts effortlessly and have them automatically integrated into expense claims simplifies and expedites the reconciliation process. Additionally, users appreciate the practical layout of the website, making it easy to locate and reconcile expenses with minimal effort. The responsive helpdesk support further enhances the overall experience, providing timely assistance and guidance on utilizing the system's various functions.

### Mobile App Features
Users find the integration between the mobile app and online platform to be highly beneficial, allowing for flexibility in their work processes. The feature that enables users to effortlessly upload receipts via the app and have them automatically reflected in their expense claims on the website is particularly praised for streamlining expense reconciliation. While some users prefer using the desktop for expense claims, the mobile app's functionality for uploading receipts is acknowledged as a valuable asset. The ability to capture and upload receipts directly from the app simplifies the expense tracking process, enhancing overall user experience.

### User Interface and Experience
Users appreciate the practical layout of the website, finding it easy to navigate and locate necessary sections. The software's intuitive design allows for simple expense reconciliation and straightforward claim creation. While some users suggest improvements for multiple claims functionality and claim reason dropdown lists, overall, the user interface and experience of MyExpenses seem to be well-received by the majority of users. The helpdesk's efficiency and knowledge further enhance the overall user experience, making it a valuable tool for many colleagues and teams.

### Customer Support and Helpdesk
Users consistently praise MyExpenses for its exceptional customer support and helpdesk assistance. Reviewers highlight the prompt and knowledgeable responses provided by the helpdesk team, emphasizing the efficiency and effectiveness of resolving queries. The overall sentiment leans towards a positive experience with the customer support and helpdesk services offered by MyExpenses, with users finding them to be a valuable resource in navigating the software and addressing any issues that may arise.

MyExpenses is a software that has helped organizations to significantly improve their expense management by providing an automated and organized way to track expenses. With this software, users can easily collate and report expenses, ensuring that information is not lost or incorrectly reported.

Users find the software to be user-friendly, and the implementation process is fantastic, with hand-holding at every step of the way. This makes it easy for employees and admins to use the software without facing any significant challenges. Additionally, the help desk support for MyExpenses is top-notch, always providing prompt assistance with installation or field creation support if required.

One of the most significant business problems solved by MyExpenses is the elimination of time-consuming paper systems that can be prone to errors and loss of information. This software provides an audit trail and numerous reporting options, making it simple to use while giving users clarity on all aspects of the expenses process. Also, with good workflows for approval and a fast process for reclaiming expenses and credit card reconciliations, admins can work more efficiently. These features have made MyExpenses one of the best programs for expense tracking in many organizations.

User-Friendly Interface: Multiple reviewers have praised the MyExpenses software for its user-friendly interface. Users found it easy to navigate and use, making the expense claim process more efficient.

Customizable Expense Approval Rules: Many reviewers appreciated the ability to create their own set of rules for expense approval in MyExpenses. This feature allows businesses to tailor their approval process according to their requirements, improving efficiency and streamlining workflows.

Mobile App Functionality: The mobile app of MyExpenses was frequently praised by users as a great tool for capturing expenses on-the-go. Users can easily add GL codes while taking photos of receipts, making it easier to keep track of expenses.

Confusing User Interface: Some users have found the user interface of MyExpenses to be confusing and difficult to navigate, which becomes a significant issue for those who are not frequent users of the software.

Freezing Software: There have been several complaints regarding the freezing of MyExpenses, leading to delays in submitting expenses. This issue has caused confusion among some reviewers.

Need for Simplified Expense Submission Process: Several users expressed their desire for a more simplified process for submitting expenses on MyExpenses. They suggested streamlining the process by allowing them to create a single expense report instead of separate sheets.

DATABASICS Expense

Team

Fetch

MyExpenses

Expense Management Software is designed to submit, process, reimburse, and track employee expenses. Typical features facilitate and automate invoicing and approval processes. Document management is usually contained in the software for capturing receipts and creating an audit trail. This allows administrators to approve expenses (e.g. for travel) and generate reports. More comprehensive software manages travel itinerary and add various levels of support for the transaction process, increasing efficiency and reducing fraud.

Expense Management

Point Progress Ltd.

Mobile settings | MyExpenses Mobile

In this video, Matthew will show you all of the settings on the MyExpensesOnline Mobile App. If you need more help with this, you can visit our article on this, https://support.pointprogress.com/hc/en-us/articles/4405049310609-How-to-use-our-mobile-settings


If you would like to find out how MyExpenses can help you save time and money on your employee expenses, please visit us at https://pointprogress.com/ .

Subscribe to our YouTube channel: youtube.com/channel/UCOKdBoNPH5rds1ECE6gI9jA?sub_confirmation=1

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Using Files and Receipts OCR | MyExpenses

Employee Expense Reporting

Allows companies to track employee expenses to make cost-effective decisions.

Corporate Card Reconciliation

Allows companies to reconcile employee expenses with company card statements.

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

Customizable Approval Policies

Policies for different types of approvals can be customized, sent to multiple approvers, automatically approved, etc.

Financial Document Management

Invoices, expense reports, and associated documents are stored within the platform for any future needs.

Payment Status Tracking

Tracks what stage payments are at in the process, from approval to receipt.

Payment Audit Trail

Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.

Duplicate Bill Detection

Detects duplicate invoices or expense reports to prevent double payments.

Advanced OCR

Automatically imports information from invoices, receipts, expense reports, and other 
scanned documents into the platform.

Electronic Funds Transfer

Funds can be transferred via EFT as opposed to paper checks.

PCI Compliant Security Measures

Banking and finance information is protected according to Privacy Shield and GDPR standards.

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What is MyExpenses?