Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Mobile App Development

Push Notifications

Development

K-12 Online Learning

Education

Audit

Business Intelligence (BI)

Collaboration

Embedded Business Intelligence (BI)

Environmental Health and Safety (EHS)

Org Chart

Procurement

Enterprise

Accounting

Crypto Asset Management

Merger and Acquisition

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

Employer of Record (EOR)

HR Management

Payroll

Recruitment Agency

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Browser

Cloud Storage

Consulting and Advisory Services

Data Center Infrastructure Management

Data Center Virtualization

Data Observability

Data Pipeline

Distributed Denial of Service (DDoS) Protection

Enterprise Architecture Management

Extended Detection and Response (XDR)

Fraud Detection

IT Infrastructure Monitoring

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Network Monitoring

Network Performance Monitoring

Remote Monitoring and Management

Software Defined Networking (SDN)

Tower Servers

Vulnerability Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Contact Management

Content Management

Email Marketing

Heatmap and Session Recording

Landing Page

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation Services

Product Configuration

Quote to Cash

Sales Coaching

Sales Gamification

Sales Intelligence

Sales

Auto Repair

Construction Workforce Management

Emergency Notification

Oil and Gas

Public Sector Software

Vertical-Specific

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### Customer Service and Support
While some users praise POS-IM's customer service for being prompt and helpful, others express frustration with long wait times for callbacks and limited availability. The support staff is commended for their knowledge and ability to resolve issues quickly, but there are concerns about the company's communication and responsiveness to customer feedback. Despite some positive experiences with customer service, there is a general consensus that improvements could be made to enhance the overall support experience for users.

### Technical Support and Maintenance
While some users praise the stability and effectiveness of POS-IM's technical support, others express frustration with glitches and delays in receiving assistance. The general consensus seems to be that while the support team is knowledgeable and helpful, there are areas where improvements could enhance the overall user experience. Users appreciate the efforts made to address bugs and glitches, but there is a desire for quicker response times and more proactive communication from the technical support team.

### Inventory Management
Users generally praise POS-IM's robust inventory management capabilities. The system is commended for its ability to handle thousands of SKUs efficiently and accurately, making it a reliable choice for businesses with diverse inventory needs. Users appreciate the real-time inventory tracking feature, which allows for better control and visibility over stock levels. Some users have highlighted the ease of tracking a variety of items, whether sold individually or in bundles, showcasing the system's adaptability to different business setups. Despite some minor issues reported, such as challenges in generating specific reports or customizing certain fields, overall, users find POS-IM's inventory management to be a strong asset in running their operations smoothly and profitably.

### Sales and Billing
Users have expressed mixed opinions regarding POS-IM's sales and billing capabilities. While some appreciate the reliability and ease of use for managing inventory and generating invoices, others have raised concerns about limitations in customization options for fields on invoices and customer cards. The inability to backdate billing cycles and the lack of certain features like direct printing of signed charge invoices have also been noted as areas needing improvement. Additionally, challenges with remote work efficiency and real-time reporting for multiple locations have been highlighted as drawbacks by some users.

Users of POSIM have found that the software solves several key business problems, making it an efficient tool for store management. One major benefit is the ease of onboarding new hires, as users have found it relatively easy to train new employees on POSIM Evo. This smooth onboarding process helps to minimize disruptions and ensures that new staff members can quickly adapt to and utilize the software effectively.

In addition, the preset reports provided by POSIM prove to be invaluable for users. These reports allow users to access relevant data quickly, saving time and effort in gathering and analyzing information manually. This feature streamlines operations by providing users with comprehensive insights into sales, inventory, and customer behavior.

Furthermore, despite occasional glitches and learning errors, users have found that POSIM accurately manages their inventory. With thousands of SKUs and numerous customers to keep track of, the software's power and ability to handle a large database of items are highly valued by users. This functionality improves store management by ensuring accurate inventory tracking, reducing stockouts, and optimizing order fulfillment processes.

Customers also appreciate the stability of POSIM and the prompt support provided by the customer service team. Users have expressed satisfaction with the timely resolution of issues, both large and small, by the responsive tech support at POSIM. This efficient support minimizes disruptions to daily operations while maintaining smooth store functionality.

Overall, POSIM offers solutions to various business problems faced by retailers, such as efficient onboarding of new hires, quick access to relevant data through preset reports, accurate inventory management, and reliable technical support. These features contribute to improved store management and streamline operations for businesses using POSIM as their point-of-sale software.

Slow and Inefficient Cloud Reporting: Some users have expressed frustration with the software's cloud reporting, stating that it is slow and not functional on a real-time level. This issue has been mentioned by multiple reviewers, indicating that it is a common concern.

Glitches and Bugs: Reviewers have reported experiencing glitches and bugs in the software, particularly during inconvenient times. These issues have caused inconvenience for users and disrupted their workflow. While improvements and fixes have been made over the years, some users feel that certain issues took too long to be addressed.

Limited Support Availability: Users have expressed dissatisfaction with the limited availability of support, especially outside of regular business hours. This lack of accessible support has left some users feeling frustrated when they encounter difficulties or need assistance outside of standard operating hours.

Versatile and adaptable software: Reviewers have consistently praised POS-IM for its versatility and adaptability, with several users stating that it is able to cater to a variety of business setups. The software's ability to track different types of inventory regardless of how they are sold has been particularly appreciated by users.

Intuitive and user-friendly interface: Many users have highlighted the easy-to-use interface of POS-IM, which has been especially beneficial for staff members who are not familiar with computers. The intuitive nature of the software allows for quick onboarding and training, making it accessible to a wide range of employees.

Responsive customer support: Numerous reviewers have expressed their satisfaction with the prompt and helpful customer support provided by POS-IM. Users appreciate the availability of the support team in resolving any issues that arise, ensuring smooth operations for their businesses.

POS-IM is a point-of-sale software solution with features such as fully customizable and inventory management.

Shopify is a commerce platform designed for both online stores and retail locations.  Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

Basic Shopify

Grow

Advanced

Shopify Plus

Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.

Square Point of Sale

Each Transaction

Square Reader for magstripe

Square Reader for contactless and chip

Square Stand for contactless and chip

Square Terminal

Square Register

POS-IM

The Point of Sale (POS) is simply the place where a retail transaction takes place--it's the hardware and software used to physically accept payments and record transactions.

Point of Sale

POSIM

Get more out of your POS with POSIM

We know business owners are passionate about their business. That’s why they deserve a POS software just as passionate about their success.

Learn more about our point-of-sale and inventory management software at https://www.posim.com

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Linkedin: https://www.linkedin.com/company/posim

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What is POS-IM?