TrustRadius Insights
Promoter.io by Medallia offers a platform for businesses to collect and analyze feedback from their customers, helping them to strengthen …
Starting at $70 per month
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What is CheckMarket?
CheckMarket (formerly Promoter.io) by Medallia helps companies understand the voice of the customer by enabling them to build, launch, measure, engage, and take action on Net Promoter campaigns. It offers a web based platform to build and manage campaigns that…
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Professional
€70
Cloud
per month
Advanced
€140
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.checkmarket.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $70 per month
Product Details
- About
- Integrations
- Tech Details
What is CheckMarket?
CheckMarket (formerly Promoter.io) by Medallia helps companies understand the voice of the customer by enabling them to build, launch, measure, engage, and take action on Net Promoter campaigns. It offers a web based platform to build and manage campaigns that can be used to collect scoring data and the raw feedback that comes with it. Users can analyze customer feedback, engage an organization or team, follow-up and track historical data without having to use multiple systems.
CheckMarket Integrations
CheckMarket Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Promoter.io by Medallia offers a platform for businesses to collect and analyze feedback from their customers, helping them to strengthen relationships and improve overall customer satisfaction. Users of the platform have reported that it has helped them to identify areas for improvement, increase their response rates, and calculate Net Promoter Score (NPS) scores and trends.
Through a series of surveys, Promoter.io has allowed businesses to segment their customers into promoters, passives, and detractors. This has enabled them to follow up with each group and strengthen existing relationships, while also identifying areas for improvement. The platform has been used extensively to aggregate feedback from both customers and employees, track NPS across the customer base, and provide a completely contained follow-up system. Many users have reported that using Promoter.io has helped them to maintain a pulse on the user experience which helps identify problems before they escalate into larger issues. Overall, Promoter.io is providing an easy solution for businesses to understand their clients better and track the level of satisfaction of all their customers in order to improve service and prevent churn.