Overview
What is Propelo?
Propelo is an engineering excellence platform from the company of the same name in Sunnyvale, California, that helps increase developer productivity and improve security with data-led insights and workflow automation. Propelo connects DevOps tools to provide a single…
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Propelo Technical Details
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Propelo is a software that offers a range of features to support engineering and DevOps teams. Its primary goal is to provide insights into team efficiency, identifying bottlenecks and hot spots, and highlighting areas for improvement. Users have found that the software's metrics help in understanding pain points, sizing problem areas, and setting goals for teams. With its dashboards, team leads and managers have visibility into Dev, QA, Customer Support, and Architecture teams, providing insights in minutes.
Users have also reported that Propelo offers multiple features to improve productivity. The Triage rules and CICD efficiency features allow quick problem resolution and improving the blameless culture. Moreover, Propelo's Developer Productivity feature helps identify strengths and weaknesses of teams and improves their productivity. Additionally, it provides DevOps reporting, Agile Sprint Analysis, and Engineering Productivity reporting resulting in clear data insights in Incident management and Developer Productivity tools which ease the workload of the teams. These features ultimately aid organizations in breaking down silos within their cross-functional teams by providing greater collaboration opportunities amongst them.
Furthermore, users have reported that Propelo has been beneficial in improving Jira hygiene resulting in better quality stories as well as proactively identifying potential system issues with Pipeline Triage feature without affecting users’ experience. The SLA dashboards and security intake features are also instrumental in identifying problem areas quickly while ensuring resource allocation is done appropriately. Overall Propelo offers recognition and appreciation for engineering teams through their security collaboration features making it an excellent tool for organizations aiming to optimize their productivity efficiently.
Useful Insights: Users have found Propelo to be an intuitive tool that provides valuable insights into workload, team productivity, and development activities. Several reviewers have emphasized the customizable and flexible dashboards that allow them to slice and dice data in different ways and build custom integrations and tooling.
Superior Customer Service: A standout feature of Propelo, according to users, is its superior customer service. Multiple reviewers have praised the support team's willingness to help, particularly Meghana Dwarakanath who has created awesome intake forms to maximize users' time.
Extensive Integrations: Reviewers appreciate Propelo's ability to bring data from multiple tools such as Jira, Slack, and Splunk together for charting and metrics that they would not otherwise have. Numerous reviews mention the extensive integrations with third-party tools along with customizable dashboards and reports that provide a clear overview of their CI/CD pipeline helping leadership make decisions with numbers.
Confusing Interface: Some users have found the dashboard filters and settings to be unintuitive, which has resulted in a bit of a learning curve. Several reviewers suggested that Propelo could benefit from UI layout improvements.
Limited Help Resources: According to some users, help is limited to the app tool itself and there is no Google or video help available for additional support. This was mentioned as an area where Propelo could improve its customer service.
No Workday Integration: A few users have expressed that Propelo could benefit from a Workday integration to help manage people moving teams more efficiently.