Reflektive Reviews and Ratings

Rating: 9.5 out of 10

Score

9.5 out of 10

Community insights

TrustRadius Insights for Reflektive are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Reflektive is a versatile tool used by organizations of all sizes to enhance employee engagement and performance management. With its public recognition feature, users can openly express gratitude and appreciation for their coworkers, fostering a positive work culture. This allows specific individuals to be called out and encourages the sharing of encouraging notes on a public feed. Users also have the option to hashtag applicable emotions or sentiments, making it easier to navigate through various feedback.

HR teams find great value in Reflektive as it consolidates performance reviews, goals, and engagement surveys into one centralized platform. From creating department-specific performance reviews to distributing surveys, HR teams can efficiently analyze all results through the HR analytics feature. By providing a clear picture of employee sentiment and desires, Reflektive aids in retention and engagement efforts. Additionally, the tool supports goal-setting, progress check-ins, one-on-one conversations with managers, and promotion cycles, ensuring that employees are aware of where they stand at all times.

With Reflektive's widespread adoption by 300 employees across departments and international locations, it has become an essential component for ongoing feedback, periodic performance reviews, OKR setting and reviews, peer-to-peer recognition, and manager in-the-moment feedback. The tool's versatility extends to providing a platform for sharing success stories and expressing gratitude towards colleagues, further strengthening team connections. Moreover, Reflektive serves as a kudos and recognition board throughout the organization, allowing employees to track personal and professional goals while gaining visibility into other departments' achievements.

One of the primary use cases for Reflektive is as a review consolidation tool for quarterly or semi-annual performance evaluations. It streamlines agendas and feedback processes across the entire company, creating transparency between departments and fostering collaboration towards shared goals. Additionally, Reflektive serves as an effective goal tracker where objectives can be made public or kept private based on individual preferences.

Overall, Reflektive stands as a valuable resource for organizations seeking streamlined performance management, engagement, and feedback processes. It supports a culture of recognition and appreciation while facilitating goal-setting and transparency, ultimately contributing to improved employee satisfaction and productivity.

Reviews

13 Reviews

Reflektive: Your All in One Solution!

Rating: 9 out of 10

Incentivized

August 30, 2021

Use Cases and Deployment Scope

Reflektive was being used by our entire organization. Reflektive is complete performance management, employee engagement, and HR analytics platform that really changed our organization. Our people department loved Reflektive because everything was in one place. Our HR team didn't have to switch to different HR tools to have access to performance reviews, goals, and engagement surveys. From Reflektive our HR team can create performance reviews for each department and send out surveys from the same platform. To complete the platform, our HR team can analyze all results from within the solution through the HR analytics feature. Reflektive helps with employee retention and engagement. The solution gives HR teams a clear picture of how their employees feel and what they want out of their careers.

Pros

Performance Management: Performance Reviews, Goals, OKRs.
Employee Engagement: Pulse Surveys.
HR Analytics: Heat maps, NPS
All in one solution.
Integrates well with partners and large HCM platforms.

Cons

More robust employee engagement tool.
Integrating with tools like Workday.
Ability to get users to use the tool more frequently.

Likelihood to Recommend

Reflektive is a perfect tool for organizations that care about their employee's growth. The tool can help you with career planning and employee engagement, which is important right now because employees like to know they're being thought about while working from home. Employee engagement is crucial right now during the pandemic because employees need to know where they stand with the organization. Reflektive's goals tool helps employees and managers stay aligned.

Gustavo Orozco

Business Development Representative in Sales at Recurly (51-200 employees)

Vetted Review

2 years of experience

Great idea once everyone is on board

Rating: 7 out of 10

Incentivized

March 12, 2020

Use Cases and Deployment Scope

Reflektive is being used primarily to streamline agendas and feedback across the entire company. It addresses the problem of not having a consistent space in which all employees keep notes, and it creates transparency between departments to see what goals others are working towards and where they are in the process.

Pros

Modern, innovative interface
Easy to understand training
Consistent effective updates

Cons

Difficult to align goals across departments
Not always seamless integration with gmail
Limited ways to measure goals

Likelihood to Recommend

Reflektive is well suited for providing streamlined and easy to comprehend data for 1:1s, and when communicating company-wide to add to transparency and provide updates throughout departments. It can be less appropriate for those in a smaller company or who manage smaller teams, but that does not necessarily mean it wouldn't be useful.

Verified User

Manager in Customer Service (201-500 employees)

Vetted Review

1 year of experience

Reflektive: Making goals and responsibilities transparent company-wide

Rating: 7 out of 10

Incentivized

February 5, 2019

Use Cases and Deployment Scope

At our company, we used Reflektive as an ongoing feedback mechanism for our staff, for goal management, and for the polling feature. We used it across the entire company with the main goal of creating greater alignment and having a process for ongoing measurement rather than infrequent annual measurements. We replaced a micro-survey tool with the product and a form-based performance review process.

Pros

Reflektive was continually making updates to their product.
Reflektive's had good plug-ins that met users where they were at (Gmail, etc).
It was very easy to nudge or follow up with employees who had not completed their reviews.

Cons

Reflektive often didn't do the best job informing users about the product changes we could expect to see.
Oftentimes, it was hard to know exactly who would see what in the system. We had to go to our customer service rep for a lot of questions that we wished were more thoroughly explained in the help center.

Likelihood to Recommend

Reflektive is a good tool to use if you are looking to move away from a very administratively heavy performance review process, and you want some customization options. If you are a technology company and love nimble software with easy deployment, this will likely fit into your organization quickly with easy implementation. Still, there were some tricky things about it and the product is "in process," which can sometimes be frustrating as an administrator.

Verified User

Director in Human Resources (201-500 employees)

Vetted Review

3 years of experience

Excellent way to boost a morale at both virtual and brick and mortar companies

Rating: 10 out of 10

Incentivized

December 7, 2018

Use Cases and Deployment Scope

Our whole organization uses Reflektive. It’s a wonderful way to publicly give credit to your coworkers and also rack your personal and professional goals. It helps especially because many of us are virtual and it’s harder to connect in that kind of environment.

Pros

Employee Recognition
Ease of use
Goal management

Cons

None that I can think of!

Likelihood to Recommend

It’s suited well for employee recognition and manager feedback. It could be better in how it tracks ones goals and the mobile usability is kind of limited which can be annoying.

Meg Ruggieri

Content Marketing Strategist in Social Media at Symphony Talent (501-1000 employees)

Vetted Review

2 years of experience

View profile

Get more visibility for the contributions you do that people don't always know about

Rating: 9 out of 10

Incentivized

November 18, 2018

Use Cases and Deployment Scope

This is being used throughout the organization as a kudos and recognition board. People don't know what other departments do to succeed, so its really extremely helpful to notice accomplishments. We also see what individuals and departments goals are for the year.

Pros

Provides a social aspect to encourage better collaboration
Personally, helps others see my accomplishments through my team
Provides me insight on people's goals

Cons

Wish I could be alerted on my mobile device
Be able to send push notifications when my team writes a review
Be able to challenge my peers' goals and make edits

Likelihood to Recommend

Well suited on projects that require lots of hands to give kudos. Helps me understand the projects in different parts of the Org. Gives me an idea who works really hard on things I was unaware of. Gives a chance for the org. to be more positive.

Not suited: the app is hard to use and clunky.

Domenico Di Cicco

Sales Development Representative in Sales at Omada Health (201-500 employees)

Vetted Review

2 years of experience

View profile

Up Level Performance Management + Rewards and Recognition with Reflektive!

Rating: 7 out of 10

Incentivized

August 9, 2018

Use Cases and Deployment Scope

<ul><li>First use case is a review consolidation tool - used for quarterly performance reviews

</li><li>Second use case is as a goal tracker - cool feature where you can make goals public or private so you can see other peoples goals</li><li>Being used across the entire organization, including international</li><li>Not currently being used to give ad-hoc/non-performance review feedback</li></ul>

Pros

Adaptive and evolving product with a development team willing to listen!
Clean and easy to use interface
Integrates well with OKTA making logging in a breeze
Competitive pricing

Cons

More text formatting options -- such as colors or even pictures
Integration with rewards providers -- such as gift cards or experiences to give employees
Functionality to provide ad-hoc feedback
Reminders to complete a task would be really helpful!

Likelihood to Recommend

Where to leverage Reflektive

<ul><li>Performance review cycles</li><li>Goal-setting processes -- at the company, team, or individual level</li><li>If you want to partner with an adaptive development team that will listen to your feedback and evolve their product to meet your company's needs!</li></ul>Where not to leverage Reflektive

<ul><li>Organizational planning</li><li>Applicant tracking system

</li><li>Compensation calculations</li><li>Benefits selection</li><li>Headcount reporting</li></ul>

Verified User

Analyst in Marketing (10,001+ employees)

Vetted Review

2 years of experience

Reflektive Rocks!

Rating: 7 out of 10

Incentivized

June 19, 2018

Use Cases and Deployment Scope

<ul><li>Being used across the entire organization</li><li>The primary use case is a review consolidation tool -- used for semi-annual focus reviews</li><li>The secondary use case is as a goal tracker -- nice feature where you can make goals public or private so you can see other peoples goals</li><li>Not currently being used to give ad-hoc/non-performance review feedback</li></ul>

Pros

Clean and user-friendly interface
An adaptive and evolving product offering
Competitive pricing

Cons

Functionality to provide ad-hoc feedback
Functionality to send rewards/gift cards
More format options in text boxes

Likelihood to Recommend

Where Reflektive is well-suited

<ul><li>Annual/semi-annual performance review cycles</li><li>Semi-annual/quarterly goal-setting processes</li><li>Easy to use HR product and company that is willing to respond to feedback and evolve their offering</li></ul>Where Reflektive is not well-suited

<ul><li>Applicant tracking system</li><li>Compensation calculator</li><li>Rewards distribution system</li></ul>

Verified User

Executive in Finance and Accounting (1001-5000 employees)

Vetted Review

2 years of experience

The Easy To Use Employee Gratitude Solution

Rating: 8 out of 10

Incentivized

June 6, 2018

Use Cases and Deployment Scope

We use Reflektive as a tool to publicly thank and show gratitude to coworkers across the organization, in every department. The tool enables employees to call out specific people, leave an encouraging note on a public feed, and hashtag applicable emotions, feelings, or sentiments that might be applicable to the action taken.

Pros

Simple & Easy to Use: Reflektive uses a streamlined UI that is solely focused on giving and showing employee gratitude.
Alerts: The tool emails you to let you know when someone has thanked you.
Integration: You can use the Reflektive web portal or use the Gmail integration which enables users to leave feedback without navigating to a separate site.

Cons

Native GIF integration: It would be great if the tool had a GIF selector when giving or responding to gratitude
On the sidebar, it would help to have a custom list linked to employees which enable users to quickly give gratitude to employees that work with the most closely.
Allow profile pictures to be pulled directly from Google or Facebook.

Likelihood to Recommend

Reflektive is well suited for medium to large organizations where cross-functional work is a regular occurrence. It isn't meant to be used for employee reviews, self-reviews, or take the place of a corporate communications platform; rather, it is meant to do one thing - serve as a public soapbox and repository for giving and receiving employee gratitude.

Dustin Hovey

Sr. Strategist & SEM Manager in Marketing at SendGrid (201-500 employees)

Vetted Review

1 year of experience

View profile

Reflektive a basic tool not good for full employee engagement

Rating: 1 out of 10

March 21, 2018

Use Cases and Deployment Scope

We are trying to use Reflektive for employment engagement, peer recognition, surveys and performance management.

Pros

easy eNPS poll
easy to give Recognition through gmail plug in
nice integration with Slack

Cons

horrible for performance management
lack of visibility and flexibility in polls
lack of reporting

Likelihood to Recommend

Reflektive is good for small tech companies that just need a simple recognition tool. It is not good for a full employee engagement tool as it is very limited in its customization and reporting features.

Verified User

Director in Human Resources (501-1000 employees)

Vetted Review

5 years of experience

Great for recognition

Rating: 10 out of 10

Incentivized

November 2, 2017

Use Cases and Deployment Scope

We use Reflektive across our whole company. It’s been a great way to provide feedback and praise. For larger organizations, it’s an easy way to share success stories or thank other employees.

Pros

In larger organizations, it is difficult to communicate and share news with everyone without sending all-agency emails. Reflektive lets you provide that feedback or recognition for everyone to see, but saves your inbox from unnecessary emails.
The weekly roundup email highlights a few of the most recent recognitions. It’s nice to see a brief highlight, without having to get notifications for each post.
Reflektive let’s you tag multiple people in a post, so you can thank a whole team in one post.

Cons

We have had issues with the chrome extension and plug-in. But the issues are resolved.

Likelihood to Recommend

Reflektive is great for large organizations that need a simple method of communicating feedback and giving recognition. It definitely helps boost moral amongst teams. This is not a platform that is meant for file sharing or project management types of communication.

Melissa Breer

PR Account Manager at HLK (51-200 employees)

Vetted Review

1 year of experience

View profile

Loading Reviews List....