Item: Reflektive
Rating: 7
Author: Verified User

Overall Satisfaction with Reflektive

Use Cases and Deployment Scope

Reflektive is being used primarily to streamline agendas and feedback across the entire company. It addresses the problem of not having a consistent space in which all employees keep notes, and it creates transparency between departments to see what goals others are working towards and where they are in the process.

Pros and Cons

Pros

Modern, innovative interface
Easy to understand training
Consistent effective updates

Cons

Difficult to align goals across departments
Not always seamless integration with gmail
Limited ways to measure goals

Return on Investment

Communication throughout company
Transparency of project statuses
Streamlined check-in processes

Support Rating

Reflektive is great with support. From the beginning, when it comes to training materials for those new to Reflektive, to clearly rolling out updates in the interface or releasing new features, everything is very clear and communicated solidly. Support is always available when needed, and answers are easy to find when support is not available.

Key Insights

Do you think Reflektive delivers good value for the price?

Yes

Are you happy with Reflektive's feature set?

Yes

Did Reflektive live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Reflektive go as expected?

Yes

Would you buy Reflektive again?

Yes

Other Software Used

Google Drive, Talkdesk, Salesforce Service Cloud

Likelihood to Recommend

Reflektive is well suited for providing streamlined and easy to comprehend data for 1:1s, and when communicating company-wide to add to transparency and provide updates throughout departments. It can be less appropriate for those in a smaller company or who manage smaller teams, but that does not necessarily mean it wouldn't be useful.

Reflektive Feature Ratings

Comments

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Great idea once everyone is on board