Rippling Reviews and Ratings

Rating: 9 out of 10

Score

9 out of 10

Community insights

TrustRadius Insights for Rippling are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Comprehensive Features: Users have appreciated Rippling for its wide range of HR and business-related features, such as payroll processing, insurance procurement, handling HR tax matters, end-user device management, security policy creation, OS updates, software installation, tax reporting, communication tools, customer support options, and high customizability.

Efficient Payroll Processing: Reviewers have praised Rippling for its efficiency in managing payroll processing tasks like new hire onboarding, automated payroll functions including 1099 payments and year-end reporting.

User-Friendly Interface: Users find the interface of Rippling to be user-friendly and easy to navigate. They appreciate how it simplifies tasks like accurately handling time off requests while also allowing for setting up approval policies with ease.

Reviews

1193 Reviews

Can't imagine us thriving without Rippling!

Rating: 10 out of 10

Incentivized

September 14, 2023

Use Cases and Deployment Scope

Our organization uses Rippling for our applicant tracking system, payroll, and employee management. As a small non-profit, the majority of our funding is dedicated to programming so we don't have a large budget for administrative and HR related systems. I researched and completed trials of several well known platforms to meet our needs in this area but they were either too expensive or didn't provide the flexibility we needed to customize our implementation. The ability to choose which services we did/didn't need was our primary reason for choosing Rippling. From the demo to signing the contract, our dedicated representative was very responsive and helpful. Not having to deal with a bot during the process was such a huge relief. Rippling has saved our team a tremendous amount of administrative hours and the integrations to other third-party services has been an added bonus.

Pros

Customer Service
Customizable
Pricing

Cons

Remove icons for services/apps that haven't been purchased

Likelihood to Recommend

I think the platform is a great option for small to mid-size organizations looking for a flexible plan and payment options.

Verified User

C-Level Executive in Corporate (1-10 employees)

Vetted Review

1 year of experience

As an employee, Rippling provides a simple experience for managing my information.

Rating: 8 out of 10

Incentivized

September 13, 2023

Use Cases and Deployment Scope

I use it as an employee. It's pretty intuitive and user-friendly. Put it this way...I don't hate logging in to change personal information. Feels like the software takes care of me by making outstanding decisions easy to find and/or pre-filling content when it can.

Pros

Pre-fill information when possible
Present outstanding tasks when action is needed
Simple to use dashboard

Cons

A few icons aren't intuitive...so at-a-glance feature shopping is difficult

Likelihood to Recommend

Probably best suited for companies of a certain size. I could see it being overkill for companies under 5-10 employees.

Verified User

Contributor in Engineering (201-500 employees)

Vetted Review

2 years of experience

So far so good!

Rating: 10 out of 10

Incentivized

September 13, 2023

Use Cases and Deployment Scope

We just started using Rippling and we are using it for a one stop shop for all our HR and accounting needs. Also trying to roll in some Compliance uses for it as well.

Pros

Accounting
Benefits
Spreadsheets/personnel management

Cons

Still learning the system there is a lot to work out

Likelihood to Recommend

It is much easier to navigate than other payroll systems we have used in the past. We also are able to use it for an all in one solution. No more going to various different places for everything HR. Makes it very easy and simple for our employees.

Angela Lucas

CCO (Chief Compliance Officer) at Simplex Trading, LLC (51-200 employees)

Vetted Review

1 year of experience

View profile

I really enjoy Rippling.

Rating: 10 out of 10

Incentivized

September 8, 2023

Use Cases and Deployment Scope

I primarily work in Spend Management or use it as an employee. As an employee it has solved nearly every pain point that I used to have with HR. With the Spend bring expenses and corporate spend all to one place with the set up is very nice compared to other stand alone spend systems.

Pros

Payroll
Corporate Cards
Expense Reimbursements
Custom Reporting
Automation

Cons

I would like if there was a way to dismiss requirements (notes or receipt) for certain users or transcations
More prepopulated reports
More widgets on standard dashboard

Likelihood to Recommend

H/R, Payroll, Spend.

Kaleb Spires

Accounting Clerk in Finance and Accounting at SOS Radial Tire Service (51-200 employees)

Vetted Review

1 year of experience

A modern system for employee benefits and management. Amen!

Rating: 10 out of 10

Incentivized

September 8, 2023

Use Cases and Deployment Scope

We use it for employee benefits and payroll. We also use for other things too, like learning management and employee management

Pros

User Interface
Intuitive
Easy to use
Fast and thoughtful Design
Key modules we need for employees
Benefit options

Cons

more or better benefit options; like UHC
better pricing on benefits

Likelihood to Recommend

A modern system for employee management and benefits. It's where things should be right now.

Verified User

C-Level Executive in Corporate (11-50 employees)

Vetted Review

1 year of experience

Seamless Rippling implementation

Rating: 9 out of 10

Incentivized

September 6, 2023

Use Cases and Deployment Scope

We are using Rippling for HR and for IT. Rippling addresses business problems in the fields of recruiting, payroll, benefits, HR management, app management and device management.

I have been implementing Rippling for app and device management. I integrate apps via SSO and SCIM. Furthermore we are deploying wor computers that are SOC 2 compliant.

Pros

Device management
App Management
SSO integration

Cons

Lacks device 2FA on device sign-in
RPass password vault can not save files, only passwords.

Likelihood to Recommend

I think Rippling is best suited for small to medium sized companies with less complex regulatory requirements. Rippling does a lot things really well and only seems to lack some capabilities where requirements are very specific. But even then work-arounds can be created by integrating third party vendors.

Verified User

Consultant in Information Technology (11-50 employees)

Vetted Review

1 year of experience

Rippling Scales with Our Seed Stage Startup - With a UI that Makes Using its Tons of Features Simple

Rating: 9 out of 10

Incentivized

September 6, 2023

Use Cases and Deployment Scope

We use Rippling for all of our employee and operations management - It is the core of the business. Beginning with employee management, payroll, and benefits is a good start for a small (15 employee) company. As we grow and have larger problems to solve, we see clearly how we would like to expand this bedrock of employee management into recruiting, onboarding, off-boarding, expense management, and document management. However, we appreciate that we do not have to use or pay for those modules yet.

One small point that has set the entire Rippling experience apart from competitors (Gusto) is the simplicity of the UI. Keeping the UI simple & readable when an employee is solving one task at a time or an admin has one urgent task to attend to is difficult for how many features Rippling has. Big tip of the hat to the Rippling team for keeping the UX disciplined and usable rather than flashing or confusing.

Pros

Employee onboarding
Prioritizing urgent admin tasks, such as signing new employees or renewing insurance
Allowing admins quick, readable reviews of team information

Cons

As we grow, the pricing of additional modules looks like it will grow quickly. Keeping this low would encourage us to lean into more use cases faster.
Changing employee salaries in the UI/UX was difficult the first time we learned how to do it.
Expense management could be more automated - Automatically creating filters on approved or unapproved expenses rather than post-hoc review.

Likelihood to Recommend

Rippling is a powerful solution for team management. Focusing on the basics - employee management, payroll, benefits, - is fantastic. The equity management app with Carta is also helpful and easy.

We still have more to learn about adding more complex modules like document management, device management, Mainstreet tax credit integration, and others. Simpler, more powerful 'so what?' demos and examples of what those integrations get us would help motivate us to add more faster. It is hard to tell which integrations are magic and powerful and which are boring.

John Dulin

CEO (Chief Executive Officer) in Corporate at Modern Intelligence (11-50 employees)

Vetted Review

1 year of experience

View profile

Rippling is incredible and I would reccomend to anyone!

Rating: 10 out of 10

Incentivized

September 6, 2023

Use Cases and Deployment Scope

Rippling has been tremendously helpful in our organization and a huge accountability tool. Weather you use it to track time off/manage your schedule, get familiar with my teammates and our structure, or use it for benefits. The tool has it all and has been incredible for me. I will continue to use rippling!

Pros

People Management- Helps track you & your team
Benefits. Provides detailed info on benefit plan
Structure- Helps educate the team with new lessons

Cons

I think it would be helpful if the rippling calendar can connect to our gmail.
Potentiall helpful if rippling included more learning sessions

Likelihood to Recommend

Rippling has been a helpful too for me and my company. In a world that's constantly changing I know I can always count on rippling to provide me with the information and tools necessary to move forward and make my day less complicated. Rippling gives us access to our benefits which can be complicated but its made easy with the support of this tool.

Verified User

Account Manager in Sales (51-200 employees)

Vetted Review

2 years of experience

A sensible approach to empowering your employees

Rating: 10 out of 10

Incentivized

September 1, 2023

Use Cases and Deployment Scope

Working on multiple properties it is vital that I charge my labor and that of my team to the appropriate line item. Rippling makes it so easy to clock in and to move from property to property. In addition to that convenience when it's time to recharge my battery I can quickly look up my PTO balances and submit a request for time off.

Pros

Clocking in on time
Checking PTO balances
Review my paycheck details

Cons

Updating the pin drops to give local admin ability to designate where to clock in

Likelihood to Recommend

Having an app that is faultless that provides a real time accurate view of your staff. Doing updates during the process of clocking in does get the pulse going. It would be better to do updates after clocking out for meal break.

Jim Norris

Maintenance Supervisor in Professional Services at Neiders (51-200 employees)

Vetted Review

2 years of experience

wonderfully helpful product

Rating: 10 out of 10

Incentivized

September 1, 2023

Use Cases and Deployment Scope

Rippling is our home base for so many necessary work functions - payroll, benefits, expenses, time off, devices, learning management, and more. It's robust feature set makes it easy to capture a variety of important verticals critical to the business' back end and employee wellness.

Pros

user interface
application linking
payroll

Cons

two factor authentication is annoying, but I don't think that's their fault

Likelihood to Recommend

Easy to grasp payroll breakdowns with associated emails which I'm always happy to get. Great visibility on various pay types and deductions.

Verified User

Account Manager in Professional Services (51-200 employees)

Vetted Review

1 year of experience

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Reviews and Ratings

Rippling Scales with Our Seed Stage Startup - With a UI that Makes Using its Tons of Features Simple

Rating: 9 out of 10

Incentivized

September 6, 2023

Use Cases and Deployment Scope

Pros

Employee onboarding
Prioritizing urgent admin tasks, such as signing new employees or renewing insurance
Allowing admins quick, readable reviews of team information

Cons

As we grow, the pricing of additional modules looks like it will grow quickly. Keeping this low would encourage us to lean into more use cases faster.
Changing employee salaries in the UI/UX was difficult the first time we learned how to do it.
Expense management could be more automated - Automatically creating filters on approved or unapproved expenses rather than post-hoc review.

Likelihood to Recommend

Rippling is a powerful solution for team management. Focusing on the basics - employee management, payroll, benefits, - is fantastic. The equity management app with Carta is also helpful and easy.

John Dulin

CEO (Chief Executive Officer) in Corporate at Modern Intelligence (11-50 employees)

Vetted Review

1 year of experience

View profile