Can't imagine us thriving without Rippling!
September 14, 2023

Can't imagine us thriving without Rippling!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Management
  • Payroll
  • Talent Management (ATS)

Overall Satisfaction with Rippling

Our organization uses Rippling for our applicant tracking system, payroll, and employee management. As a small non-profit, the majority of our funding is dedicated to programming so we don't have a large budget for administrative and HR related systems. I researched and completed trials of several well known platforms to meet our needs in this area but they were either too expensive or didn't provide the flexibility we needed to customize our implementation. The ability to choose which services we did/didn't need was our primary reason for choosing Rippling. From the demo to signing the contract, our dedicated representative was very responsive and helpful. Not having to deal with a bot during the process was such a huge relief. Rippling has saved our team a tremendous amount of administrative hours and the integrations to other third-party services has been an added bonus.
  • Customer Service
  • Customizable
  • Pricing
  • Remove icons for services/apps that haven't been purchased
  • Faster recruitment of employee candidates
  • Less time spent on manual tasks
  • Single repository for sensitive data
Support team members have always provided timely and helpful responses.

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

User friendly interface.
I think the platform is a great option for small to mid-size organizations looking for a flexible plan and payment options.

Rippling Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
10
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Rippling Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No. It's not within our budget but also didn't anticipate needing to use it often.
When Silicon Valley bank was seized by the Federal Reserve early this year, Rippling was very upfront about the dilemma it was facing and what they were doing to regain access to customers' funds. To my utter surprise, the company used their own money to cover payroll processing for their customers while they awaited release of the funds held by the Federal Reserve. Needless to say, my employees were extremely grateful and understood the value this company added to our operations in such a short period of time. As an employer, I applaud the company for doing this and as a result I added additional features to our implementation because I envision sticking with the platform for the foreseeable future.