TrustRadius Insights
Sapaad has become a go-to comprehensive solution for start-up restaurants, streamlining their operations and solving many business …
Starting at $39.99 per month
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What is Sapaad?
Sapaad is a cloud-based Point-Of-Sale (POS) & delivery management system for restaurants, cafes, and fast-food chains of all sizes. In addition to POS capabilities, it also comes with a Dine-In module to simplify table management, CRM, home delivery management, and…
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Get StartedPricing
1 outlet
$58.99
Cloud
per month
3 outlets
$155.99
Cloud
per month
5 outlets
$234.99
Cloud
per month
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.sapaad.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $39.99 per month
Product Demos
Enabling SMS Notifications on Sapaad | SM001 | Sapaad Academy
YouTube
Integrating Deliverect to Sapaad | SC006 | Sapaad Academy
YouTube
Adding Ingredient Categories in Sapaad | IM001 | Sapaad Academy
YouTube
Sapaad Connect - All your online order channels in one powerful system
YouTube
Adding and Applying a Surcharge | SS001 | Sapaad Academy
YouTube
Setting up Area Wise Delivery Fees | HM001 | Sapaad Academy
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Sapaad?
Sapaad is a cloud-based Point-Of-Sale (POS) & delivery management system for restaurants, cafes, and fast-food chains of all sizes. In addition to POS capabilities, it also comes with a Dine-In module to simplify table management, CRM, home delivery management, and LIVE business dashboard. Sapaad can be used by restaurants worldwide to take care of back-office and inventory needs. The platform features tools for recipe management and costing, purchase management, stock management, and inventory. Sapaad also integrates with food ordering platforms including GrabFood, Deliveroo, Foodpanda, Zomato, Talabat, Uber Eats and logistics/delivery partners such as Lalamove, Quiqup, and Lyve.
Sapaad is device agnostic. Their pay-as-you-go pricing aims to fit every budget and prices start as low as 39.99 USD monthly (billed after each 36 months).
Sapaad is device agnostic. Their pay-as-you-go pricing aims to fit every budget and prices start as low as 39.99 USD monthly (billed after each 36 months).
Sapaad Integrations
Sapaad Competitors
- LimeTray
- Revel Systems
- Raptors
Sapaad Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS |
Frequently Asked Questions
Sapaad is a cloud-based Point-Of-Sale (POS) & delivery management system for restaurants, cafes, and fast-food chains of all sizes. In addition to POS capabilities, it also comes with a Dine-In module to simplify table management, CRM, home delivery management, and LIVE business dashboard. Sapaad can be used by restaurants worldwide to take care of back-office and inventory needs. The platform features tools for recipe management and costing, purchase management, stock management, and inventory. Sapaad also integrates with food ordering platforms including GrabFood, Deliveroo, Foodpanda, Zomato, Talabat, Uber Eats and logistics/delivery partners such as Lalamove, Quiqup, and Lyve.
Sapaad starts at $39.99.
LimeTray and Revel Systems are common alternatives for Sapaad.
Comparisons
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Sapaad has become a go-to comprehensive solution for start-up restaurants, streamlining their operations and solving many business problems. The integrated inventory system and delivery tracking module allow users to manage their daily operations effortlessly from anywhere in the world, providing greater flexibility and control over their business. Sapaad connects everything together, from orders to calls in the kitchen and delivery teams, making work smooth.
Users can keep track of their sales remotely through the dashboard, which offers a comprehensive overview of all restaurant sales. The Sales Summary report is particularly impressive, providing information on total revenue, discounts, category-wise sales, and even monitoring staff's individual performance. As well as enhancing efficiency and convenience within the restaurant, Sapaad's SMS and Loyalty programs, live dashboard, and integrated online ordering module help users to boost their business. Additionally, Sapaad's front office and back office operations are easy to configure, making administration intuitive for users. Sapaad's excellent support team is always responsive to user inquiries.
User-friendly interface: Users have praised Sapaad's simple yet comprehensive and user-friendly interface, making it easy for anyone to use without prior POS tech experience. Many reviewers have stated that the setup and configuration of the system are easy to do using the intuitive user interface provided by Sapaad.
Clear visibility on orders: Reviewers appreciate how Sapaad provides clear visibility on customer delivery orders, handling food aggregators and referrals exceptionally well. Several users have mentioned that this feature has helped streamline operations and decision-making.
Excellent customer support: The customer service experience provided by Sapaad is top-notch, with quick responses and relevant information always provided to users. Numerous reviewers have praised the strong support team on the ground that takes ownership of any problem and resolves it quickly.
Delivery-related issues: Some customers have reported that the delivery time calculation is inaccurate, and it does not consider distance or preparation time. Additionally, drawing the delivery area on the map can be difficult, leading to missing areas. These issues could cause frustration for both customers and drivers.
Payment limitations: Several reviewers have mentioned that there are some payment limitations with Sapaad. For example, users cannot collect a delivery fee based on order value or take advance payments against delivery orders. There is also no option to change the date of future deliveries. These limitations could lead to missed revenue opportunities and inconvenience for customers.
Server usability: Multiple reviewers have stated that Sapaad's server interface has some usability issues. For instance, logging in requires an email and password instead of a keycode for quick entry. It is also difficult to give discounts without full access or manager approval, which can slow down service during busy times. Finally, tagging food items for proper reporting is a convoluted process. These issues may increase employee frustration and lead to longer wait times for customers.