TrustRadius Insights
Helpful Support: Users have consistently praised the support team of ShipUp, with many stating that they have been accommodating and …
Overview
What is Shipup?
Shipup in Paris offers their shipping software, designed to create a unique post-purchase experience for online retailers, making the delivery portion of the sale part of customer success.
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What is Shipup?
Shipup in Paris offers their shipping software, designed to create a unique post-purchase experience for online retailers, making the delivery portion of the sale part of customer success.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is ShipStation?
ShipStation is an order fulfillment and inventory management web-based shipping software designed for eCommerce businesses. It allows users to import, manage, and ship orders from multiple online selling channels while providing discounted rates and integrations with carriers like USPS, UPS, DHL…
What is Webgility?
Webgility is a multichannel eCommerce software which provides automated accounting and inventory management. It is optimized for QuickBooks Desktop and NetSuite users who sell on multiple channels.
Product Details
- About
- Tech Details
What is Shipup?
Shipup Video
www.shipup.co
Shipup Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Helpful Support: Users have consistently praised the support team of ShipUp, with many stating that they have been accommodating and helpful in addressing their needs. Multiple reviewers mentioned how the team provided them with advice and guidance, making the entire experience smoother and hassle-free.
Easy-to-Use Interface: The user interface of ShipUp has received positive feedback from users. Many reviewers found it visually appealing, ergonomic, and intuitive, making it easy for them to use. Several users appreciated the ability to personalize tracking pages for desktop and mobile devices, adding a personal touch to their customer service.
Effective Package Tracking: Reviewers have appreciated ShipUp's package tracking feature, which provides detailed information on package status and whereabouts. This feature has been especially useful during COVID times when packages are delayed or lost. Many users noted that this tool helped take their customer service to the next level by providing more information about packages than previously available.
Expensive Pricing: Some users have voiced their concern about the pricing of ShipUp, stating that it is expensive for what it offers. They feel that they should only pay for the components they use and wish for a more flexible pricing structure.
Technical Complexity: Some users find that the technical aspects of ShipUp are not easy to understand or navigate. They suggest improving user experience by simplifying the software and making it more intuitive.
Limiting Customization: Although customizable, some users still feel restricted by the features offered in ShipUp. They would like to see expanded capabilities such as editing shipping labels and having a complete process from order preparation to delivery and return.