Slack Reviews and Ratings

Use Cases and Deployment Scope

1. Automated workflows and audit trails 2. Convenient way to collaborate and keep a simplified runbook through canvas for the team's access 3. Keeping in touch with teammates located in different timezones. 4. Community channels allows for a more informal way to communicate with everyone in the firm - as a chatline about upcoming internal company events, early bird sales to external events, lost & found, etc.

Likelihood to Recommend

Slack is well suited with it's ability to connect with external applications. Our team uses this to link / preview external documents (such as Google Docs) on our canvas. This is especially useful for us collating ideas or building up the runbook which requires us to link to the documents of other teams' due to linked processes.

Use Cases and Deployment Scope

We use it to communicate amongst ourselves and other team members. We also use it to communicate with our customers that also use it! It is easy for everyone to use and effectively gets the job done. I would highly recommend this product to anyone who needs a reliable communication channel.

Likelihood to Recommend

Slack is great for everyone to sue all around. My only issue is that it can be challenging to to upload and send any form of photos or documents. This could be made easier. My team enjoys the easy use of channels and different threads with specific names to help keep track.

Use Cases and Deployment Scope

Slack is primarily used for quick alignment on topics of concern Groups and channels help us quickly huddle as a group and get to the root of the issue we are solving in short time We also use the bookmarks for Slack access to imp docs and any files that need bookmarking

Likelihood to Recommend

Its great as a collab / alignment. / quick huddling tool

Its still not that great with its integrations to bots and AI Apps - whoch will really unlock a lot

Its integration to JIRA can be better and its ability to integrate into meetings like Teams is non existent today and needs work

Use Cases and Deployment Scope

It is the primary means of communication for all of our company's operations. We DM, huddle, and organize our teams by channels. We also use Asana, Figma, and Outlook, but generally there are communication breakdowns that tend to occur, and Slack is the main touchpoint that we update each other on, even when we've tagged co-workers in other platforms. Slack always gets seen. Its mobile app is also very capable for remote work.

Likelihood to Recommend

It works great for quick, informal collaboration—things like real-time problem solving, fast project check-ins, brainstorming, sharing files or references, and keeping a distributed team connected. It shines when communication needs to be fast, flexible, and visible across a group. However, it’s less appropriate for anything requiring long-term documentation, careful nuance, or formal record-keeping—such as scope changes, contracts, detailed feedback, sensitive HR matters, or client negotiations—where email, meetings, or shared documents provide clearer structure, permanence, and accountability.

Use Cases and Deployment Scope

In a world of corporate all in one solutions, where businesses are insisting that all employees use Microsoft Teams, Slack is a sleek, fun, modern take on communication which when implemented right in a business, can bring a lot of engagement and life to communication which can otherwise become bland and sterile.

Likelihood to Recommend

Slack is a great communications platform, it's 'Channels' feature is a much better approach to social communications than Team's 'Teams' function, and it pairs really nicely with it's management features and custom emote support. Slack also has some great features such as Canvas which can be used in a variety of ways such as for onboarding employees.

Use Cases and Deployment Scope

We use Slack to communicate within our team, share updates, and plan meetings. We also use it to connect with the teams of our customers or our partners. Sometimes we also use it to communicate with vendors.

We use 1to1 messages for day-to-day communications, and the channels for company updates and as a central knowledge base history.

Likelihood to Recommend

It's amazing for small team communication. As well as having a dedicated channel with company updates (automated and manual) where everyone can pin in the thread.

This helps keep everyone on the same page while maintaining the async company culture.

It's also really great to keep in touch with customers, and provide direct support without the need to have tickets or another form of format communication.

Use Cases and Deployment Scope

Colleague communication.

Likelihood to Recommend

Colleague communication — that’s what we use it for the most. I think other teams might use it in other ways, but for me, it’s like the WhatsApp of the Salesforce world when it comes to corporate communication. As for where it’s less appropriate, I honestly don’t have an example off the top of my head. It doesn’t replace in-person connectivity, but for remote workers, it’s a necessity.

Use Cases and Deployment Scope

Slack is something which made, honestly made our life really easy. Right before Slack we used to have a lot of different tools, maybe Google Meets or Microsoft Teams and all the whole idea of using the Slack where we have all the documents, all the information handy. We can create the different groups channel, we can add external people as well. And especially when you're coordinating with the Salesforce team, they are on Slack and without, if you're not on Slack, then you can't communicate with them. That's how it's helping us and our team very well. I think it's a great tool in terms of the communication, in terms of restoring the data, in terms of seeing what kind of the history, in terms of creating the different channels, in terms of sizing, something which is you want to hide from the others, but you want to do collaborative environment. So Slack can come and play a very important, that's what I love.

Likelihood to Recommend

See, in every scenario, Slack is good, right? Because it's all about communicating how you coordinate with your team and all. I mean, if there is no communication within the team, then to be honest, you don't need any tools, whether it's Slack or any other platform. So it's better all the different scenario, wherever it comes. Communication, internal, external, sharing the information, creating a group Slack payer. So yeah, it's good.

Use Cases and Deployment Scope

Each and every member of the company gets a Slack account on their first day, and we use it for all internal messaging and ad-hoc calls. It means that in this working from home age, everyone is simply a message or call away and everything is logged, which is crucial to our businesses day to day operations. It allows for cross-collaboration between departments which would otherwise be made difficult without Slack.

Likelihood to Recommend

Slack is suited to larger businesses that have many employees, as I feel it's main strength is in the way it easily allows you to find anyone to direct message instantly, and how easy it is to setup endless channels to cover all the different departments and projects that may be ongoing at any one time.

Use Cases and Deployment Scope

Slack has been instrumental in helping us with interdepartmental communications across the globe as well as opening a clear line of communications with our clients. We have offices all over the world and real time communication had been a challenge. With all of Slack's integrations and the ability to send messages as well as files in real time has helped us tremendously. Additionally, whenever we onboard new clients we typically ask that we start a Slack channel for our communications.

Likelihood to Recommend

Slack has been instrumental in the way we run projects. Because different teams sit in different offices, when we collaborate we always keep logs of our progress in a dedicated Slack channel which can be assigned a different name. Also, we prefer to communicate with clients via Slack if they already have a dedicated Slack workspace and simply ask they create a channel.