Slack Review
November 05, 2025

Slack Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack is something which made, honestly made our life really easy. Right before Slack we used to have a lot of different tools, maybe Google Meets or Microsoft Teams and all the whole idea of using the Slack where we have all the documents, all the information handy. We can create the different groups channel, we can add external people as well. And especially when you're coordinating with the Salesforce team, they are on Slack and without, if you're not on Slack, then you can't communicate with them. That's how it's helping us and our team very well. I think it's a great tool in terms of the communication, in terms of restoring the data, in terms of seeing what kind of the history, in terms of creating the different channels, in terms of sizing, something which is you want to hide from the others, but you want to do collaborative environment. So Slack can come and play a very important, that's what I love.

Pros

  • You can share the documents link
  • Create the channels
  • Invite the unit, the people from the external organization. They don't have to have the paid version of Slack. So teams, if they don't have a paid version, they cannot go for it. But Slack, they can try it, they can use it, and if they love it then they can go for it.

Cons

  • I mean Salesforce is really the innovative organization. They always come up with a different thought process all. So to be honest, I feel it very good. But yeah, they might want to come up with something different and maybe add down the line in future. So no, not at this moment.
  • A lot of positive, no negative to be honest, but a lot of positive because we know that's why we are using Slack and there is a reason behind, I can't share, but there is a reason behind and we are very particular about the Slack. So even if someone going to say and offer, "Hey, why you are paying for Slack and then start using this other communication tool," they say, no, we are good with that. We are happy to pay for.
Almost like nine. Depends, it might going to take a couple of days or a week to understand. But yeah, usability point of view, I will go with nine, whether it's a ui, ux or other features.
No, I use many. I use Google Meet, I use teams, I use many others. Again, it's the same, not many things, but if I'm repeating myself, it's all about sharing the information, how quickly it's effective, the quality is good, the huddle is fine, you can share all the, so all the features we see they comes from the other platforms as well. So teams do the same thing. Google Meet also do the same things, but it's all about connecting with the external because in teams you cannot do that or you can do that. I much about that.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

See, in every scenario, Slack is good, right? Because it's all about communicating how you coordinate with your team and all. I mean, if there is no communication within the team, then to be honest, you don't need any tools, whether it's Slack or any other platform. So it's better all the different scenario, wherever it comes. Communication, internal, external, sharing the information, creating a group Slack payer. So yeah, it's good.

Slack Feature Ratings

Task Management
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Mobile Access
Not Rated
Search
Not Rated
Visual planning tools
Not Rated
Not Rated
Chat
Not Rated
Notifications
Not Rated
Discussions
Not Rated
Surveys
Not Rated
Internal knowledgebase
Not Rated
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Device sync
Not Rated

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