The best product of its kind on the market
November 05, 2025

The best product of its kind on the market

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Each and every member of the company gets a Slack account on their first day, and we use it for all internal messaging and ad-hoc calls. It means that in this working from home age, everyone is simply a message or call away and everything is logged, which is crucial to our businesses day to day operations. It allows for cross-collaboration between departments which would otherwise be made difficult without Slack.

Pros

  • Ease of use
  • Simple to implement
  • Great messaging service

Cons

  • Ease of use - it is very much a 'pick up and play' software that does not take any time at all to get used to for new starters
  • Simple to implement - to create new users and just set up and integrate the system into our company could not have been easier
  • Great messaging service - it is a seamless way of messaging colleagues
  • As a business that always has lots of projects going on, the quality of file sharing means that the files are never affected negatively when messaging on Slack
  • The ability to add anyone to an existing channel, and allowing them to view previous messages from before they were added allows for seamless collaboration and makes life so much easier for us
  • I love the way we can easily share surveys internally without the need to spend unnecessary time doing this via email or an external software
It quite simply could not be easier to use. From the search feature to look for certain files or messages, through to being able to have various themes and notification messages to suit me and my needs.
Microsoft Teams feels clunky in comparison to Slack. Slack feels more versatile and intuitive, and much more tech minded then Microsoft Teams does. I would say Microsoft Teams may have the advantage if your business is fully with Microsoft (ie the full Office suite), but other than that I cannot think of anything it has over Slack.

Do you think Slack delivers good value for the price?

Not sure

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Slack is suited to larger businesses that have many employees, as I feel it's main strength is in the way it easily allows you to find anyone to direct message instantly, and how easy it is to setup endless channels to cover all the different departments and projects that may be ongoing at any one time.

Slack Feature Ratings

Project Management
8.7
Task Management
8
Scheduling
8
Workflow Automation
8
Mobile Access
10
Search
10
Visual planning tools
8
Communication
9.6
Chat
10
Notifications
10
Discussions
10
Surveys
9
Internal knowledgebase
9
File Sharing & Management
9.7
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
8
Device sync
10

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