TrustRadius Insights
SportsEngine has proven to be an essential tool for managing sports organizations and solving various business problems. Users have found …
Overview
What is SportsEngine?
Leagues, clubs, associations, tournaments, and teams of all sizes use SportsEngine HQ to manage their operations, run background screens, promote their competition programs, sign up members, communicate with parents & athletes, raise funds, and process payments. In addition to technology,…
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What is SportsEngine?
Leagues, clubs, associations, tournaments, and teams of all sizes use SportsEngine HQ to manage their operations, run background screens, promote their competition programs, sign up members, communicate with parents & athletes, raise funds, and process payments. In addition to technology,…
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.sportsengine.com/solutions/…
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Product Details
- About
- Competitors
- Tech Details
What is SportsEngine?
Leagues, clubs, associations, tournaments, and teams of all sizes use SportsEngine HQ to manage their operations, run background screens, promote their competition programs, sign up members, communicate with parents & athletes, raise funds, and process payments. In addition to technology, SportsEngine provides professional support, consulting, and design services. SportsEngine is part of the NBC Sports Group.
SportsEngine Competitors
SportsEngine Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
SportsEngine has proven to be an essential tool for managing sports organizations and solving various business problems. Users have found that the software helps them effectively manage their busy schedules by providing a centralized platform to view and organize activities at any time. This has significantly reduced paperwork and increased organization for administrators, parents, athletes, and spectators involved in Little League.
The chat and messaging features of SportsEngine have greatly improved communication among teammates and coaches. Users appreciate the ease with which they can connect with each other, making collaboration more efficient. Additionally, the software's various features, including registration, merchandise sales, emails, rescheduling, and constant contact with league members, have provided users with a comprehensive solution to manage their sports clubs.
Another significant problem solved by SportsEngine is improved record keeping and simplified financials. Users have praised the software for streamlining these processes and making them easy to understand. Moreover, SportsEngine has helped youth sports organizations shift their focus from the business side to prioritizing the families involved.
Furthermore, player registration and sign up are made effortless for both players and parents through SportsEngine. The ability to upload necessary forms simplifies the administrative work required. Users who have utilized SportsEngine for multiple sports and clubs have witnessed continuous improvement and responsiveness from the company.
One commendable aspect of SportsEngine is its support and engagement with the user community. The company's dedication to addressing user concerns has built a strong reputation among customers. The software's impact on growth is evident, as it has doubled the size of some clubs within three years while increasing exposure through search engine results.
SportsEngine also solves the challenge of time-consuming information dissemination and fee collection. By providing efficient tools for communication, website management, and running fundraisers, users can save valuable time that can be dedicated to other important tasks.
Moreover, the software has been lauded as a great communication tool for high school parents and faculty. Its ease of use allows parents to have their own team pages at no additional cost, fostering a sense of community and engagement.
While some users have reported experiencing issues with bugs and glitches, the majority find SportsEngine intuitive and user-friendly. Nevertheless, there have been instances where customer support has been lacking, with slow response times and unresolved issues. Despite this, the overall sentiment among users is that SportsEngine is a valuable tool that simplifies tasks and improves communication within sports organizations. The affordable cost compared to the benefits received, such as unlimited photos, videos, calendars, and team pages, further adds to the appeal of
User-Friendly and Intuitive Interface: Many users have praised SportsEngine for its user-friendly and intuitive interface, stating that it is easy to navigate and adjust their Club website without needing to contact customer service. They appreciate the simplicity of making changes and updates on their own, saving them time and allowing them to focus on other tasks.
Efficiency and Time-Saving Features: Several reviewers have highlighted the effectiveness and time-saving nature of SportsEngine. Users find that the software provides all the necessary information at their fingertips, allowing them to easily manage multiple sports teams as favorites, view daily schedules encompassing multiple teams, collaborate with team members, share content, manage volunteers, handle finances, and more. This comprehensive set of features saves users valuable time by consolidating various tasks into one platform.
Customization Options for Unique Needs: Many customers have mentioned how impressed they are with the customization options available in SportsEngine. The software allows users to tailor it according to their organization's size and unique requirements. This flexibility enables organizations to adapt the software specifically to meet their needs rather than having a one-size-fits-all solution.
Lack of Communication: Several users have expressed frustration with the lack of communication from SportsEngine regarding functionality changes in the registration process. They feel that important updates and changes are not adequately communicated, leading to confusion and difficulty navigating the platform.
Poor Customer Service: Many reviewers have encountered issues with customer service when using SportsEngine. Users report receiving only automated responses and no resolution when contacting customer service for assistance. Furthermore, some users scheduled telephone conversations but did not receive a call, leaving them feeling frustrated and unsupported.
Bugs and Glitches: A common complaint among reviewers is the presence of bugs and glitches while using SportsEngine. Users have reported frozen screens, failed payments during registration, schedules not updating automatically, messages not appearing in the chat feature, and other technical issues. These bugs hinder their ability to effectively use the software and negatively impact their overall experience.