StackTome

StackTome is an all-in-one data activation tool designed for ecommerce businesses. According to the vendor, it aims to help businesses grow their revenue, enhance customer retention, optimize ad spend, and improve overall customer experience. The product is suitable for small to large-sized ecommerce businesses and is intended for use by Ecommerce Managers, Marketing Managers, Customer Success Managers, Business Owners, and Digital Marketing Agencies.

Key Features

Import review and orders data: According to the vendor, StackTome allows easy integration with review platforms and e-commerce accounts, enabling the import of data to structure reports and display the best reviews.

Setup a review invitation campaign: The vendor claims that StackTome enables businesses to invite customers to leave service and product reviews on multiple review platforms. It offers the ability to set up branded email campaigns with automated follow-ups and provides a centralized dashboard to track campaign results.

Send Campaigns & Track Performance: StackTome allows businesses to monitor how customer reviews impact conversion rate, average order value (AOV), and customer lifetime value (CLV), according to the vendor. It also offers the capability to compare performance month over month.

Get Notified as Soon as the Review Received: According to the vendor, StackTome allows businesses to respond to customer feedback via Zendesk or email. It also provides the ability to follow up with customers using email sequences to address their concerns.

Display reviews from multiple platforms: The vendor claims that StackTome offers the functionality to add a branded review widget to a website, showcasing the most relevant reviews from various platforms and optimizing conversion rates.

Reviews Collection: StackTome allows businesses to collect, monitor, and deploy customer reviews for business growth, according to the vendor. It aims to improve customer experience and build a positive reputation.

Email Invites: According to the vendor, StackTome allows businesses to send up to 100,000 review invitation emails per month. It also provides the ability to customize email templates to align with the brand.

Support of Multiple Review Platforms: StackTome enables businesses to leverage multiple review platforms to collect reviews, according to the vendor. This can help reach a wider audience and increase online reputation.

Conversion Tracking: According to the vendor, StackTome allows businesses to track the impact of customer reviews on conversion rates. It aims to help analyze the correlation between review ratings and customer behavior.

Customizable widget: StackTome offers the capability to customize the review widget to match the website's design and branding, according to the vendor. This allows businesses to display the most relevant and compelling feedback to potential customers.