TrustRadius Insights
Starred has become an invaluable tool for users over the past 5 years, allowing them to collect feedback from candidates and convert it …
Starting at $399 per month
View Pricing Overview
What is Starred?
Starred is a Candidate Experience Analytics Platform designed to assist companies of all sizes in enhancing their recruitment process and improving the candidate experience. This platform is utilized by professionals in Talent Acquisition, Human Resources, Recruitment Agencies, Technology, and Retail...
Recent Reviews
Leaving a review helps other professionals like you evaluate Survey & Forms Building Tools
Be the first one in your network to review Starred, and make your voice heard!
Get StartedPricing
Basic
$399
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Starred?
Starred is a Candidate Experience Analytics Platform designed to assist companies of all sizes in enhancing their recruitment process and improving the candidate experience. This platform is utilized by professionals in Talent Acquisition, Human Resources, Recruitment Agencies, Technology, and Retail industries to collect feedback, identify gaps, and make data-driven improvements to their hiring practices.
Key Features
Candidate Experience: Effortlessly gather feedback from candidates and hiring managers, identify areas of improvement in the recruitment process, and make data-driven enhancements to the candidate experience.
Hiring Team Experience: Collect feedback from recruiters and hiring managers, foster collaboration within the team, and enhance the partnership between recruiters and hiring managers.
Quality of Hire: Identify gaps in the recruitment process that may impact the quality of hire, and utilize actionable data to ensure the right candidates are selected for the job.
Trusted by industry leaders: Starred is widely adopted by recruitment teams globally, providing a platform for candidates, recruiters, and hiring managers to voice their feedback and improve the overall recruitment process and candidate experience.
Seamlessly integrated with your Applicant Tracking System: Easily integrate Starred with popular ATS platforms without the need for coding, allowing you to focus on hiring the best talent while benefiting from a streamlined integration process.
Enterprise Level Security & Privacy: Starred is ISO27001 certified and compliant with GDPR and CCPA regulations, ensuring the highest level of security and privacy for your data through encryption and other protective measures.
Dedicated Customer Success: Receive guaranteed successful implementation, ongoing support, and partnership from the Customer Success team to achieve excellence in candidate experience.
How do you compare to your peers?: Benchmark your candidate experience against global standards, identify areas for improvement, and gain insights on how to excel in your recruitment efforts.
Customizable Surveys: Tailor surveys to ask specific questions and gather targeted feedback from candidates, and automatically send surveys to withdrawn candidates to uncover trends in the recruitment process.
Best Response Rate: Achieve an average response rate of 30%, significantly higher than the industry average of 6%, and seamlessly integrate surveys with your ATS to send them at the most suitable time for your organization.
Starred Features
- Supported: Customizable Templates
- Supported: Data Analysis Tools
- Supported: Email Marketing
- Supported: Mobile Survey
- Supported: Question Library
- Supported: Reporting/Analytics
- Supported: Survey Builder
- Supported: URL Customization
- Supported: Communication Management
- Supported: Feedback Management
- Supported: Customer Segmentation
- Supported: Dashboard
- Supported: Knowledge Management
- Supported: Multi-Channel Data Collection
- Supported: Negative Feedback Management
- Supported: Predictive Analytics
- Supported: Sentiment Analysis
- Supported: Survey/Poll Management
- Supported: Surveys & Feedback
- Supported: Text Analysis
- Supported: Account Alerts
- Supported: Account Management
- Supported: Activity Tracking
- Supported: Collaboration Tools
- Supported: Customer Engagement
- Supported: Health Score
- Supported: Onboarding
- Supported: Usage Tracking/Analytics
- Supported: 360 Degree Feedback
- Supported: Benchmarking
- Supported: Recruitment Management
- Supported: Trend Analysis
- Supported: Turnover Tracking
Starred Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Starred has become an invaluable tool for users over the past 5 years, allowing them to collect feedback from candidates and convert it into actionable insights. With its professional-looking surveys, Starred has positioned itself as the ideal choice for gathering customer feedback. Users have found that the software offers easy insights into customer happiness and provides a greater understanding of the user experience of their service. By tracking NPS scores and gathering customer feedback on every order and onsite visit by an account manager, Starred helps users gain a true understanding of their customers' voice. This has proven to be particularly beneficial for businesses operating in multiple countries, as Starred has helped users gain insights across 6 different countries. Additionally, users have praised Starred for its simplicity and excellent support, making it a tool that offers great value for money.
User-friendly Interface: Many users have found Starred to be very user-friendly and easy to navigate, allowing both candidates and clients to easily use the system. The simplicity and intuitive design of the interface have been praised by reviewers, making it easy for them to create professional-looking surveys with ease.
Efficient Customer Support: Reviewers have commended Starred's customer support as well-organized and efficient in solving any issues or inquiries in a timely manner. Users appreciate the quick response time and willingness of Starred's team to assist with any difficulties faced, such as creating groups for forms.
Actionable Data and Feedback Tools: Starred provides segmented and actionable data that allows users to gain valuable insights into customer satisfaction. The feedback tool offered by Starred is considered user-friendly and easy to understand, providing clear overviews of the feedback received. Additionally, the ability to close the feedback loop and act on negative responses immediately has been highlighted as a valuable feature by many reviewers.
Limited customization options: Several users have expressed that there is not much flexibility for customization in Starred. They feel that the software may not be suitable for those who require a high level of customization.
Manual work required: Some reviewers have mentioned that there is still some manual work involved in using Starred effectively, indicating that it may not be as user-friendly as desired.
Lack of certain functionalities: A number of users have pointed out missing functionalities in Starred. They feel that not everything is customizable and desire more customer functionality to tailor-make their dashboard to their requirements.