Name: Starred
Price: 399 USD
Author: Starred

Customer Success Management Training

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Continuous Integration

Feature Management

Development

Virtual Classroom

Education

Business Intelligence (BI)

Collaboration

Enterprise

Accounting

SaaS Spend Management

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Onboarding

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

API Management

Cloud Storage

Configuration Management

Custom Software Development Services

Cybersecurity Consulting

Database-as-a-Service (DBaaS)

Fraud Detection

Game Engine

Integration Platform as a Service (iPaaS)

LAN Switches

Managed Detection and Response (MDR)

Managed Public Cloud Infrastructure

Mobile Data Security

Network Behavior Analysis

Network Performance Monitoring

Sensitive Data Discovery

Service Desk Outsourcing

Software Composition Analysis (SCA)

Vendor Risk Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Ecommerce Personalization

Email Marketing

Market Research

Marketing Automation

Marketing Resource Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Point of Sale

Sales Enablement

Sales Incentive Compensation Management

Sales Performance Management

eCommerce Analytics

Sales

Cloud Infrastructure Entitlement Management

Cloud Security Posture Management

Secure Service Edge (SSE)

Security

Banking

Church Management

Financial Services CRM

Geographic Information

Internet of Medical Things

Medical Office EMR & EHR

Mental Health

Online Voting

Revenue Cycle Management (RCM)

Vertical-Specific

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Starred is a Candidate Experience Analytics Platform designed to assist companies of all sizes in enhancing their recruitment process and improving the candidate experience. This platform is utilized by professionals in Talent Acquisition, Human Resources, Recruitment Agencies, Technology, and Retail industries to collect feedback, identify gaps, and make data-driven improvements to their hiring practices.

## Key Features

**Candidate Experience**: Effortlessly gather feedback from candidates and hiring managers, identify areas of improvement in the recruitment process, and make data-driven enhancements to the candidate experience.

**Hiring Team Experience**: Collect feedback from recruiters and hiring managers, foster collaboration within the team, and enhance the partnership between recruiters and hiring managers.

**Quality of Hire**: Identify gaps in the recruitment process that may impact the quality of hire, and utilize actionable data to ensure the right candidates are selected for the job.

**Trusted by industry leaders**: Starred is widely adopted by recruitment teams globally, providing a platform for candidates, recruiters, and hiring managers to voice their feedback and improve the overall recruitment process and candidate experience.

**Seamlessly integrated with your Applicant Tracking System**: Easily integrate Starred with popular ATS platforms without the need for coding, allowing you to focus on hiring the best talent while benefiting from a streamlined integration process.

**Enterprise Level Security & Privacy**: Starred is ISO27001 certified and compliant with GDPR and CCPA regulations, ensuring the highest level of security and privacy for your data through encryption and other protective measures.

**Dedicated Customer Success**: Receive guaranteed successful implementation, ongoing support, and partnership from the Customer Success team to achieve excellence in candidate experience.

**How do you compare to your peers?**: Benchmark your candidate experience against global standards, identify areas for improvement, and gain insights on how to excel in your recruitment efforts.

**Customizable Surveys**: Tailor surveys to ask specific questions and gather targeted feedback from candidates, and automatically send surveys to withdrawn candidates to uncover trends in the recruitment process.

**Best Response Rate**: Achieve an average response rate of 30%, significantly higher than the industry average of 6%, and seamlessly integrate surveys with your ATS to send them at the most suitable time for your organization.

User-friendly Interface: Many users have found Starred to be very user-friendly and easy to navigate, allowing both candidates and clients to easily use the system. The simplicity and intuitive design of the interface have been praised by reviewers, making it easy for them to create professional-looking surveys with ease.

Efficient Customer Support: Reviewers have commended Starred's customer support as well-organized and efficient in solving any issues or inquiries in a timely manner. Users appreciate the quick response time and willingness of Starred's team to assist with any difficulties faced, such as creating groups for forms.

Actionable Data and Feedback Tools: Starred provides segmented and actionable data that allows users to gain valuable insights into customer satisfaction. The feedback tool offered by Starred is considered user-friendly and easy to understand, providing clear overviews of the feedback received. Additionally, the ability to close the feedback loop and act on negative responses immediately has been highlighted as a valuable feature by many reviewers.

Limited customization options: Several users have expressed that there is not much flexibility for customization in Starred. They feel that the software may not be suitable for those who require a high level of customization.

Manual work required: Some reviewers have mentioned that there is still some manual work involved in using Starred effectively, indicating that it may not be as user-friendly as desired. 

Lack of certain functionalities: A number of users have pointed out missing functionalities in Starred. They feel that not everything is customizable and desire more customer functionality to tailor-make their dashboard to their requirements.

Starred has become an invaluable tool for users over the past 5 years, allowing them to collect feedback from candidates and convert it into actionable insights. With its professional-looking surveys, Starred has positioned itself as the ideal choice for gathering customer feedback. Users have found that the software offers easy insights into customer happiness and provides a greater understanding of the user experience of their service. By tracking NPS scores and gathering customer feedback on every order and onsite visit by an account manager, Starred helps users gain a true understanding of their customers' voice. This has proven to be particularly beneficial for businesses operating in multiple countries, as Starred has helped users gain insights across 6 different countries. Additionally, users have praised Starred for its simplicity and excellent support, making it a tool that offers great value for money.

Basic

Free

Startup

Premium

Retently

Corporate

Dedicated

eSurveysPro.com

Starred

An online survey is a questionnaire that the target audience can complete over the Internet. Online surveys are usually created as Web forms with a database to store the answers and statistical software to provide analytics.

Survey Format & Appearance

Features related to the type, look & feel of surveys.

Online surveys

Paper surveys

Supports the creation of paper surveys. This might be a “print” option, and should include some mechanism for entering the data into the survey system for reporting purposes.

Phone surveys

Supports the creation and/or deployment of phone surveys, including a mechanism for entering the data into the survey system for reporting purposes.

Survey templates

Includes a selection of pre-made survey templates for different types of surveys.

Survey library

Includes an organization tool, such as a library, that allows the user to save, store and re-use or update past surveys.

Themes

Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.

Custom logo/branding

Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.

Single page survey

Survey appears on a single continuous page, rather than requiring respondents to click through to multiple pages.

Progression bar

Survey displays a progression bar so that respondents know where they are in the survey (how much completed vs. how much left).

Responsive design

Survey is optimized for a variety of screens and devices, including mobile.

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

Multimedia content

Users can include audio, images and videos within surveys.

Drag-and-drop editor

Users can easily rearrange survey elements, such as question blocks, by dragging them into new positions.

Changes to live survey

Users can make changes to live surveys after they are published.

Question bank

Includes a set of pre-made sample questions or question templates.

Question design help

Includes educational material about question design for research, such as tips, recommendations, and information about best practices.

Multiple question types

Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.

Matrix questions

Supports matrix or grid questions, such as “How often did you: eat breakfast? …exercise?...get 8 hrs of sleep?” where each subquestion has the same set of possible answers (e.g. Always / Often / Sometimes / Never).

Translation/multi-lingual

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

Survey logic flexibility

Survey question flow can be customized with skip logic, conditional questions, question branching logic, piping logic, and/or randomization.

Response requirement/validation

Users can require that a respondent answer before moving on or submitting, and can specify the type of response (e.g. a phone number) that will be accepted.

Skip logic

Users can include rules that cause certain questions to be skipped based on a respondent’s demographic information, answer to a previous question, or response time, for example.

Conditional questions

Users can create rules for questions that are only asked to certain respondents, or only asked if particular behavioral or demographic criteria are met.

Question branching

Users can create branching question pathways, where a respondent’s answer at a given stage determines the next set of questions they will be asked.

Piping logic

Answers provided by respondents earlier in the survey can be piped into survey questions later on. For example, if Q1 asks for the respondent’s name, Q2 can ask “What did you have for breakfast, [Name]?”

Randomization

Question order and/or question set can be randomized across the respondent pool.

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

Response tracking

Individual responses are coordinated with demographic information about the respondent. This information is stored and can be used for reporting and analysis.

Data export

Data collected within the tool can be exported to another program for additional reporting/analysis.

Real-time results

Users can view results on dashboards in real-time as they come in, rather than needing to wait to run a report or take counts after the survey is closed.

Standard reports

Includes canned reports that allow users to generate and share accurate survey results.

Custom reports

Allows users to report on custom metrics, choose which metrics to include in a report, run reports with advanced segmentation and/or customize the look and feel of a report.

Visualizations

Includes reporting or dashboard tools for visualizing survey data.

Analytics

Allows users to run different types of analysis, such as statistical analysis, cross tabs, sentiment analysis, etc. within the tool.

Survey Integrations

Features that allow users to integrate a survey tool with another system or tool.

CRM Integration

Survey respondent pools or segmentations can be drawn from contacts already in the company’s CRM and/or respondents’ contact information can be pulled into the CRM.

Social media integration

Supports social sharing, posting, registration via social profile credentials, and/or embedded social content.

E-commerce integration

Integrates with e-commerce or billing/payment tools.

Testimonials widget

Allows users to excerpt and embed text or data from surveys on their website.

Survey Automation

Features related to automating/triggering survey processes such as publishing and reporting.

Notifications and alerts

Respondent behavior (including survey completion, particular responses, or opt-outs) triggers notifications.

Starred

Overview

What is Starred?