Submatic

Submatic is a membership and subscription management software developed by Submatic, LLC. It is designed to assist businesses in creating and managing subscription programs for their customers. According to the vendor, Submatic is specifically tailored for small to medium-sized businesses in various professions and industries, including salons, spas, health & wellness centers, barber shops, gyms & fitness centers, and museums/non-profit organizations.

Key Features

Easy Enrollment: According to the vendor, customers can conveniently enroll directly on their mobile device without the need to download an app. The enrollment process is designed to be simple and requires no technical skills.

Customize Offers: According to the vendor, businesses have the flexibility to create customized subscription packages for products, services, or store credit, tailored to the specific needs and preferences of their customers. Different subscription tiers or packages can be offered to target different customer segments.

Track Redemption: The vendor claims that Submatic enables businesses to easily track the redemption of subscription benefits. This can be done through a point-of-sale (POS) integration or via a mobile device. Real-time tracking is said to ensure accurate benefit usage and accountability.

Appeal to Customers With Compelling Offers: According to the vendor, businesses can create subscription offerings that add value for customers and entice them to return to the store regularly. Compelling offers can include discounts, exclusive perks, or access to limited-time promotions.

Become Part of Your Customer's Routine: The vendor suggests that subscriptions create a sense of routine and anticipation for customers, encouraging them to visit the store more frequently. By becoming part of the customer's routine, businesses can potentially build loyalty and increase customer retention.

Simple Redemption Process: According to the vendor, Submatic offers an easy and streamlined process for validating and redeeming customer subscription benefits. Redemption can be seamlessly done through a POS integration or using a mobile device, ensuring a smooth customer experience.