Name: Techforce.ai
Author: Techforce.ai

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Push Notifications

Development

Business Intelligence (BI)

Calibration Management

Collaboration

Environmental, Social, and Governance (ESG)

Interactive Voice Response (IVR)

Enterprise

Accounting

Online Trading

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Onboarding

Employee Performance Management

HR Management

On-Demand Payment

Payroll

Professional Employer Organizations (PEO)

Resume Parsing

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Cloud Storage

Distributed Denial of Service (DDoS) Protection

Dynamic Application Security Testing (DAST)

Embedded Business Intelligence (BI)

Endpoint Encryption

File Sync and Share

Fraud Detection

HTML Editors

Hyper-Converged Infrastructure

Integration Platform as a Service (iPaaS)

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Network Virtualization

Password Management System

Remote Monitoring and Management

Routers

Secure Email Gateway

Session Border Controllers

Solid State Drives

Static Application Security Testing (SAST)

Static Code Analysis

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Data Management

Direct Mail Automation

Email Marketing

Marketing Automation

Marketing Resource Management

Real-Time Interaction Management

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Sales Gamification

Sales

Auto Repair

Car Rental

Equation Editors

Forestry

Insurance Agency Management

Vertical-Specific

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### Automation and Workflows
Users consistently praise Techforce.ai's automation and workflows capabilities. They highlight the platform's ease of use, speed of deployment, and ability to streamline repetitive tasks efficiently. The integration of RPA, NLP, and OCR technologies within the platform is particularly lauded for enhancing automation across various business processes. Additionally, users appreciate the platform's cloud availability and pay-as-you-go pricing model, making it a cost-effective solution for enterprises. Techforce.ai's comprehensive automation features and low Total Cost of Ownership position it as a competitive player in the automation market, especially for companies lacking internal automation development capabilities.

### Integration and APIs
Reviewers have highlighted various aspects of Techforce.ai's integrations and apps integration capabilities. Users generally appreciate the scalability and third-party apps integration offered by Techforce.ai, especially in the BPO industry. However, there are suggestions for improvement, such as the need for more application integrations and integrations with major call center applications. Despite some areas for enhancement, Techforce.ai's integration and APIs functionalities are seen as valuable assets by users, particularly in streamlining processes and enhancing operational efficiency within organizations.

### Customer Engagement and Support
Users consistently praise Techforce.ai's robust customer success teams and agent assist capabilities. The platform's emphasis on assisting agents in reducing handling time and improving customer satisfaction has garnered positive feedback. Additionally, Techforce.ai's business-friendly pricing approach and proactive customer success team have been highlighted as key strengths in enhancing customer engagement and support. Customers appreciate the platform's ability to streamline processes and provide efficient solutions without the need for extensive consulting or setup, contributing to a positive overall experience.

### Reporting and Analytics
Users consistently praise Techforce.ai's automation capabilities for reporting and analytics functions. The platform's reporting features have garnered positive feedback for streamlining daily sales reporting, month-end close processes, and vendor invoice processing. Additionally, users appreciate how Techforce.ai's reporting tools assist in improving average handling time and productivity for sales teams. The platform's ability to automate repetitive tasks and facilitate collaboration among business teams has been highlighted as a significant time-saving advantage.

### User Interface and Experience
Users consistently highlight the user-friendly nature of Techforce.ai's interface, emphasizing its simplicity and efficiency in building automation workflows. The platform's modern UI design has garnered praise for its resemblance to contemporary SaaS applications, setting it apart from traditional drag-and-drop interfaces. Additionally, the ongoing enhancements to the user experience have been well-received, particularly by non-technical users who find it easy to navigate and deploy automation tasks. The availability of walkthroughs within the application has significantly reduced the need for extensive training and documentation, streamlining the onboarding process for teams. In summary, Techforce.ai's user interface and experience capabilities have garnered positive feedback for their accessibility, functionality, and continuous improvement efforts.

### Development and Customization
Users generally praise Techforce.ai's development and customization capabilities. They appreciate the platform's ease of implementation and fast development process, especially for those with limited coding experience. However, some users have highlighted areas for improvement, such as the need for a more extensive repository of learning resources and additional native integrations for enhanced customization options. Despite these suggestions, overall feedback indicates that Techforce.ai offers a solid foundation for efficient development and customization tasks.

Users have provided several recommendations for Techforce.ai based on their experiences. The most common recommendations include Techforce.ai offering a comprehensive package for building intelligent automation. Users have mentioned that the platform provides amazing features that allow freelancers to automate repetitive tasks and save time. Additionally, users appreciate the NLP and RPA integrations, which make Techforce.ai suitable for contact center and BPO industries.

Users recommend Techforce.ai for mid-size businesses due to its SaaS friendly pricing and E-Worker approach. They find the Total Cost of Ownership to be low compared to other platforms, making it an attractive option for companies with limited resources.

Users have also expressed satisfaction with the customer success team at Techforce.ai. They appreciate the help received during onboarding and deployment processes, suggesting that the team is knowledgeable and proactive in providing support.

Overall, reviewers have positively highlighted Techforce.ai's well-rounded end-to-end automation features, availability on all major clouds, and SaaS pricing model. These recommendations demonstrate the value that users have found in using Techforce.ai for their automation needs.

Techforce.ai has proven to be a valuable tool for businesses seeking to streamline operations and improve customer service. Users have reported that the platform has helped them automate repetitive tasks such as data processing and reporting, allowing teams to focus on more strategic work. This has led to reduced costs and improved productivity.

In addition, the platform's chatbot services have been particularly beneficial for customer support teams, providing users with quick answers to common queries and helping agents wrap calls more efficiently. The integration of in-app tools has also resulted in faster response times and improved overall customer satisfaction. Overall, Techforce.ai provides a comprehensive solution for businesses seeking to automate their operations and improve efficiency across multiple departments.

Techforce provides a “Digital Enablement” software platform.   The company's SaaS intelligent personal work assistant “Super” app enables people digitally by providing just-in-time assistance and knowledge at work.

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Chezuba is SaaS platform enabling corporations to build, execute and measure employee volunteering and employee giving programs.

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The goal of Employee Engagement Software is to develop and nurture positive affect towards the company and the brand among the rank and file. To achieve that employee engagement software typically provides a means of recognizing and possibly rewarding employee achievement and model behavior, and also survey tools to capture sentiment.

Called pulse surveys, these surveys can be delivered rapidly and at fairly frequent intervals to capture changing morale or to amplify awareness of issues particular to employee performance. Conducting research in this fashion is far more likely to capture and provide useful information about issues affecting performance and morale than annual reviews or surveys.

Employee Engagement

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Techforce.ai

Overview

What is Techforce.ai?