TOPdesk Pricing

Rating: 8.4 out of 10

Score

8.4 out of 10

TOPdesk Pricing Plan Options

TOPdesk has 3 pricing plans(s), starting at $76. Available deployment types include on-premise, saas. Review pricing options and learn more about the product to determine which plan is right for you. A free trial is available for TOPdesk.

Plans

Essential

$76

per month / per month / other

Cloud

Engaged

$109

per month / per month / other

Cloud

Excellent

$155

per month / per month / other

Cloud

Additional Pricing Information

The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - Service agents based. - Discount available for annual pricing.

For the latest information on pricing, visit the TOPdesk official pricing page

Alternatives for TOPdesk

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Support Options for TOPdesk

Support options are essential to consider when selecting a product because they directly affect issue resolution, team adoption, time-to-value, and lower downtime. Learn more about the support options that TOPdesk offers for its pricing tiers below.

Feature	Free	Paid
Phone	Available	Available
Live Chat	Available	Available
Email	Available	Available
Social Media	Available	Available
Video Tutorials / Webinar	Available	Available
Forum/Community	Unavailable	Available
FAQ/Knowledgebase	Unavailable	Available

What customers say about TOPdesk pricing

Real feedback from verified users about TOPdesk's pricing and value

Rating: 10 out of 10

“Versatile enough to be usable and add value across multiple support functions - makes ROI and efficiency conversations more obvious Great modular building blocks - enabling progressive development... … If you overlay on that it was a more economical offering, that delivers value and continues to offer a very proactive and positive collaborative partnership and the end users are providing frequent...”

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Jon Faulkner

Chief Information Officer in Information Technology at London School of Hygiene & Tropical Medicine (1001-5000 employees, 2 years experience)

March 19, 2018

Rating: 8 out of 10

“We never calculated the ROI, because of the low pricing/investment it was obvious this software was going to pay for itself.”

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Robin Boelen

Senior Systeembeheerder in Information Technology at Houweling Holding (51-200 employees, 3 years experience)

June 19, 2018Incentivized

Rating: 10 out of 10

“This saves the organization approx € 50.000 euros on a yearly basis.”

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Remie Vliex

Application engineer in Information Technology at Boels Rental B.V. (5001-10,000 employees, 20 years experience)

April 3, 2024

Rating: 8 out of 10

“The price is affordable, the software works fine and rarely becomes unavailable.”

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Luiz Eduardo Garcia

System Administrator in Information Technology at JET e-business (51-200 employees, 8 years experience)

December 15, 2025Incentivized

Rating: 9 out of 10

“I like the fact that the support team is also in Dutch and the pricing at the time we purchased it was very affordable.”

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Verified User

December 10, 2025Incentivized

Rating: 9 out of 10

“This year we moved to a unified hardware budget where IT now orders all assets from our budget.”

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Joel Townsend

Helpdesk Administrator in Information Technology at PCUSA (201-500 employees, 1 year experience)

September 20, 2021Incentivized

Rating: 9 out of 10

“Cost was very affordable.”

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Verified User

January 31, 2020Incentivized

Rating: 8 out of 10

“Every extra module has an extra cost (most modules cost the same and there are little economies of scale). … Rather cheap but each module has an extra cost.”

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Verified User

December 22, 2015Incentivized

Rating: 9 out of 10

“We only recently converted to the SAAS version of TOPdesk, for the simple reason that this version is more expensive than the old on-premise version that we had been using in the year before.
The...”

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Mark Coutinho

Network System Administrator in Information Technology at Aidsfonds (51-200 employees, 17 years experience)

December 14, 2020Incentivized

Rating: 7 out of 10

“If you want some discount, they can't give on the list price.”

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Adrie Bergwerff

Senior Infrastructure Consultant in Information Technology at ETTU (51-200 employees, 4 years experience)

May 29, 2018Incentivized

Rating: 8 out of 10

“Pricing model (functionality versus license model) --> relative low investment to start TOPdesk.”

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Verified User

March 28, 2018Incentivized

Rating: 9 out of 10

“Get more functionality available as an add-on, there are examples where you need to buy enterprise license just to get a hold on some of those features.”

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Jurgen Bravenboer

Teamleider Remote Beheer in Information Technology at Egency B.V. (11-50 employees, 9 years experience)

December 4, 2017Incentivized