TOPdesk has 3 pricing edition(s), from $76 to $155. A free trial of TOPdesk is also available. Look at different pricing editions below and read more information about the product here to see which one is right for you.
The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - Service agents based. - Discount available for annual pricing.
For the latest information on pricing, visit the official pricing page
Other pricing plans from leading alternatives in this category.
| Feature | Free Version | Paid Version |
|---|---|---|
| Phone | Available | Available |
| Live Chat | Available | Available |
| Available | Available | |
| Social Media | Available | Available |
| Video Tutorials / Webinar | Available | Available |
| Forum/Community | Unavailable | Available |
| FAQ/Knowledgebase | Unavailable | Available |
The price is affordable, the software works fine and rarely becomes unavailable. No software
Cost saving with all of the features TOPdesk has provided Vastly improved efficiency … TOPdesk. I like the fact that the support team is also in Dutch and the pricing at the time we purchased it was very affordable. It had all the features
Depending on the indexation of prices
One centralized tool easy to use good price/quality rate
we do now offer via other applications. API-connections do create great value for our customers, and for our colleagues as well. As automating certain
need it to so. Also, migrating to another product will take a lot of time, cost a lot of money and will probably not bring any additional services we currently
with addon's available. The downside is mmainly the cost for licensing the modules. TOPdesk cost ramp up easily which make it less suitable for small … TOPdesk is a complete solution that can be off great value for a broad range of companies. There a…
Action sequences Charge management Mailimport Quick Support
We notice that this is a problem for the organisation. It will cost staf too many costable time to resolve servicerequests and incidents. We notice that
TOPdesk is, compared to other ITSM tool, cheaper. Not cheap in quality, but the prices are quite low compared to others. … Price Product Features Product Usability
I was sold on the price, customizability and ease of use for Topdesk. … Price Product Features Product Usability Product Reputation … customized so much but the software allows this at it's core which is the value we seek in using it.
questions or issues with the Knowledge Base or the Self Serve Portal. The cost makes it difficult to consider for smaller organizations that may not have
from the functionality. The only potential issue would be cost. Perhaps the price is out of reach for smaller groups. The customization really goes a long … from the functionality. The only potential issue would be cost. Perhaps the price is out of reach for smaller groups.…
Reacts very fast. If they didn't, they didn't charge a fee of the consultant.
helpdesk tool, TOPdesk is definitely the right choice. If it has to be cheap, there are a lot of other choices, but definitely not as good as topdesk … The price is negotiable ;-)
basis like some of the competing platforms. The licensing model and the cost have made it possible for us to accomplish things that we would not have … costs, which gave us access to more features than we may have been able to afford on the Helix platform.
Price Product Features Product Usability Product Reputation
An intern did research and price comparison for us. We made a choice based on that. I don't remember the alternative
TOPdesk is affordable and easy to use. It has helped us to respond and minimize workspace problems … TOPdesk is easy to use and affordable with all the major features required for any organization to smoothly
aging help desk system with a modern cloud-based solution and replace an expensive inventory management tool. This has greatly reduced costs for us year over … that Topdesk has. Freshdesk was just too much for our environment. It was cost-prohibitive for our intended use. TOPdesk fit our org size and budget better … Top Desk addressed that quickly with a more sea…
with a cost, we went from using the free Spiceworks solution to a paid solution with TOPdesk. But I firmly believe the benefits outweigh the cost. We had … problem with keeping TOPdesk just as long as long as it remains stable and the cost does not increase.
SAAS version of TOPdesk, for the simple reason that this version is more expensive than the old on-premise version that we had been using in the year before
better (it probably depends on work experience). I think the consultancy price is pretty high.
