TrustRadius Insights
Twine has become a go-to tool for organizations looking to streamline their communication processes and create a centralized knowledge …
Overview
What is Twine?
Twine is a powerful cloud-based intranet and collaboration platform specifically designed for organizations with remote teams. This software aims to enhance workplace communication by connecting employees, ideas, and content in real-time. Twine's knowledge library feature enables users to centralize...
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What is Twine?
Twine is presented as an intranet for the modern workplace, from Browser London Limited, in London. Twine is designed to bring people, content and ideas together in one place with apps such as a Knowledge Base, People Directory, Form Builder, Blogs, and Groups. The vendor states it's built on a…
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Product Demos
Mobile App Demo Video _ Twine Social
YouTube
2013 08 08 Twine Loop Demo Montage
YouTube
Talley & Twine Slim Leather Wallet Demo
YouTube
Demo: Talley & Twine Interchangeable Leather Bands
YouTube
Twine Endurance Base Showcase + Live Solo Demo - Fortnite Save The World
YouTube
Product Details
- About
- Tech Details
What is Twine?
Twine is a powerful cloud-based intranet and collaboration platform specifically designed for organizations with remote teams. This software aims to enhance workplace communication by connecting employees, ideas, and content in real-time. Twine's knowledge library feature enables users to centralize the storage of company information and policies on editable HTML pages while attaching multiple files to each item. The creation of unlimited knowledge categories makes it easy for companies to organize their data efficiently.
Another hallmark feature of Twine is its forums, which provide avenues for team members to share ideas, experiences, and ask questions while also subscribing to threads that interest them. Polls make it possible to collect quick feedback on pressing issues, while surveys enable the collection of more detailed insights into employee opinions and reviews. Group chats can be initiated with desktop notifications, allowing for seamless communication among team members.
Twine's workflow builder takes things even further by enabling users to develop custom forms for tasks such as collecting feedback or reporting maintenance issues. Workflows can be limited to specific groups within an organization, with configurable output actions enhancing efficiency during document sharing and confirmation processes. Overall, Twine streamlines communications between remote teams and enhances team productivity via its core features like group chats and customizable workflows.
Twine Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Twine has become a go-to tool for organizations looking to streamline their communication processes and create a centralized knowledge base. It has helped solve many business problems by providing an intranet hub for employees, allowing them to share knowledge, access company policies and procedures, and collaborate more efficiently with colleagues across multiple locations. The platform's user-friendly interface has been widely praised by users and reviewers, making it easy for even new starters to quickly get up to speed on internal processes.
One of the standout features of Twine is its ability to provide customized categories and key search terms through the Knowledge widget. This has enabled organizations to easily organize their documentation, making it easier for employees to find what they need quickly. Additionally, Twine's platform has eliminated the need for outside IT support by providing its own support, saving time and money for organizations. Overall, Twine has helped improve communication significantly and enabled faster decision-making across teams and sites in various businesses; it has made remote collaboration simpler and facilitated idea sharing among team members in different parts of the world.
Quick Support - The Twine team is highly praised for their quick and responsive customer support. Users appreciate the team's ability to promptly address issues or questions, and their willingness to go above and beyond to ensure customer satisfaction.
User-Friendly Platform - The platform is easy to navigate and user-friendly, making it accessible to all levels of users. Users appreciate the streamlined UX/UI of Twine, and the fact that it is customizable and easily deployable in-house.
Improved Communication and Centralized Knowledge Base - Twine has proved to be a valuable tool for businesses looking to improve communication within their organization. The platform provides a centralized location for company knowledge, is organized and searchable, and enables easy dissemination of important news, documents, and updates. Users appreciate the collaborative and sharing features of Twine, including the ability to tag people in comments, share posts, and have multiple authors on posts.
Difficult Version Switching - Users have reported difficulty and confusion when switching between different versions of Twine. This has led to frustration and wasted time as users attempt to navigate between different versions of the software. The process of switching between versions needs to be made more intuitive and user-friendly.
Limited Functionality - The limited capabilities of Twine around org charts and document controls have been a source of frustration for some users. This has led to users seeking alternative software that can better meet their needs in these areas. The Twine team should consider expanding the functionality in these areas to improve the overall user experience.
Lack of Engagement - The Twine homepage has been criticized for not being engaging enough. Users have reported that the homepage is visually flat and not very dynamic. This has led to a lack of interest from users and a decrease in engagement with the software. The Twine team should consider redesigning the homepage to make it more visually appealing and engaging for users.