Varicent ICM.
Use Cases and Deployment Scope
We use it for calculating compensation payments & performance, creating dashboards & reports, and creating workflows and business processes. Using SPM products, we are able to automate our manual tasks.
Pros
- Easy to use no IT background knowledge is needed.
- Payee web portal has user friendly interface.
- Being able to see the logic flow which makes troubleshooting easier.
Cons
- Customization requires some technical knowledge.
- Presenter adaptive has limited functionalities.
- Tool is not accessible friendly for disabled.
Likelihood to Recommend
The tool can be used when there is a need to calculate payments. It is great when trying to automate manual tasks. It makes the work of the sales admin team easier by managing their day-to-day activities in an efficient way.