Varicent ICM.
February 20, 2024
Varicent ICM.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Varicent
We use it for calculating compensation payments & performance, creating dashboards & reports, and creating workflows and business processes. Using SPM products, we are able to automate our manual tasks.
- Easy to use no IT background knowledge is needed.
- Payee web portal has user friendly interface.
- Being able to see the logic flow which makes troubleshooting easier.
- Customization requires some technical knowledge.
- Presenter adaptive has limited functionalities.
- Tool is not accessible friendly for disabled.
- Improved productivity for the admin team.
- Improved sales team customer satisfaction from the dashboards.
- Fewer inaccuracies in payments.
The online support team has been responding quickly and efficiently to our problems. We had an incident due to a manual entry error from our team that ruined the entire logic and caused duplicate payments. However, from the expert support team's guidance, we were able to resolve the issue within a few hours.
Do you think Varicent delivers good value for the price?
Yes
Are you happy with Varicent's feature set?
Yes
Did Varicent live up to sales and marketing promises?
Yes
Did implementation of Varicent go as expected?
Yes
Would you buy Varicent again?
Yes