VisitManager

VisitManager is a solution developed by CellTrak Technologies Inc. to address the needs of the home and community-based care industry. This software aims to improve productivity, lower costs, enhance communication, ensure compliance, and provide better care to patients. According to the vendor, VisitManager is suitable for organizations of all sizes in professions such as personal care, home healthcare, hospice care, and human services.

Key Features

GPS-based Location Monitoring: VisitManager provides real-time visibility of the location of caregivers near client locations, aiming to enhance worker safety and support efficient scheduling.

Integration with Electronic Medical Records (EMR): This software seamlessly connects with the agency's current electronic medical records system, enabling providers to manage caregiver safety through a simple interface while ensuring secure and compliant data management with HITRUST certification.

Real-Time Clinical Alerting: VisitManager enables real-time clinical alerting to identify and respond to changes in a patient's condition, aiming to facilitate timely recommendations for changes in conditional information to improve patient care and prevent over- or under-serving clients.

HIPAA Secure Messaging: This feature facilitates secure messaging between the office and caregivers, aiming to support communication, collaboration, and coordination across the patient care team, including targeted communication during emergency situations and caregiver safety.

Mileage and Time Management: VisitManager aims to help agencies better manage mileage and time spent in travel, aiming to streamline the management of back-to-back visits for more efficient scheduling and support accurate and cost-effective mileage reimbursement calculations.

Electronic Visit Verification (EVV): This feature aims to ensure compliance with EVV requirements mandated by the 21st Century Cures Act, providing real-time and historic visit data for monitoring and reporting purposes, and enabling adherence to care plans and alerts for care exceptions.

Productivity Enhancements: VisitManager aims to enhance efficient staffing through efficient data collection via mobile and interactive voice response (IVR) systems, aiming to support adherence to established protocols and efficient business process configuration, and provide insight and analytics to identify trends and support informed business decisions.

Secure and Configurable Change in Condition Reporting: This feature aims to enable configurable change in condition reporting to improve patient care, aiming to support compliance with unemployment, worker's compensation, and Department of Labor (DOL) audits, and ensure 100% compliant visit note documentation.