Webroot Email Security Powered by Zix Reviews and Ratings

Use Cases and Deployment Scope

Webroot Email Security is used by our organization to act as our secure email gateway. It filters out bad emails (spam, phishing, etc.) and allows us to input specific allow & block list rules. We have this in place for the entire organization, so all emails are being filtered through this system.

Likelihood to Recommend

I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.

Use Cases and Deployment Scope

Our enterprise uses Zix to provide seamless in-line encryption for sensitive content. We love the ease of use for our end-users as well as the rule-based automation. Interactions with support have been very responsive and knowledgeable. Overall the best feature is the integration with 3rd party tools such as MS Outlook, which provide users a push-button ease of use.

Likelihood to Recommend

Appropriate for enterprises requiring secure, encrypted email and automated encryption based on rules and policies. This would be less applicable to a small business or businesses without certificate-based authentication fully implemented.

Use Cases and Deployment Scope

I am the CTO of an investment advisory company, Hence we are bound with lots of compliance, Email Threat protection and cloud protection are some mandatory compliances. Zix is helping us in maintaining security at various layers.

Likelihood to Recommend

If you really want to secure all layers of clouds and all vulnerable points then this is good. And anyways easy to deal with compliance.

Use Cases and Deployment Scope

Zix is a secure email service that our business employs to guarantee that our employees may communicate to one another and to other businesses, both inside and outside of our organization, to assist boost the health and happiness of our customers. Along with enabling us to archive our emails, it also enables us to send and receive e-mails in a safe and confident manner.

Likelihood to Recommend

I have already recommended Zix to a number of our coworkers in the home healthcare industry, and a number of those coworkers also use Zix, which makes it quite simple to connect with one another. Because it pertains to health care, which is an industry in which it is vital to maintain confidentiality and sensitivity, we also utilize it within our own organization to communicate with one another.

Use Cases and Deployment Scope

Our entire business is using Zix to avoid spam and phishing assaults on all of our email domains. Other widely used software was giving much too many false positives while still enabling harmful stuff to pass through. Almost all of the concerns have been handled by Zix.

Likelihood to Recommend

We have both email filtering and encryption, and they are far superior to everything else I've tried. Encrypted emails may be sent using an Outlook plugin. It's a great system. It's a breeze to get the plugin up and running. All of our users have it set up.

Use Cases and Deployment Scope

Support is very top notch, setup was well provided for. Migrating to new platform after they purchased AppRiver. Our whole organization use it. We use it to protect our users against email threats before they come to our servers.

Likelihood to Recommend

We have the encryption piece as well as email filtering and they are very superior products compared to others I have used in the past. They have an Outlook plugin to send encrypted mail. Works very well. The plugin is very simple to install. We have it set up for all of our users.

Use Cases and Deployment Scope

Zix is being utilized by our entire organization, across all of our various email domains to prevent spam and phishing attacks. We were using another "industry standard" program that was providing way too many false positives while still allowing malicious content through. Zix has resolved almost all of those issues.

Likelihood to Recommend

Recently a malicious email came through (direct email from a breached iCloud account pretending to be our president) - the email appeared by all points to be legitimate, but went to several former employees and several unrelated employees. Once caught, I was able to retract the message from all mailboxes and distribution lists with one click. This is much more effective than other systems with no retraction, and your only option is to send an email to all that received the previous email asking them to delete, or using PowerShell commands.

Use Cases and Deployment Scope

We are a healthcare non-profit. We have to comply with various security regulations including HIPAA, PCI, FERPA, etc. We needed a solution to be used across the entire organization. Zix automatically scans each outgoing message and ensures that protect information is encrypted or in the case of PCI, the information is quarantined and never is delivered.

Likelihood to Recommend

Zix is great. In our organization, we have some staff that are very techy and some where technology is a struggle. Zix just works. End users can send emails and Zix scans and quarantines emails if needed. Staff and IT admins are alerted, IT can review the message, and staff has the ability to self-release (if configured that way).

After reviewing several other vendors/solutions. Zix is an incredible cloud-hosted solution, so no need to have a server onsite. Customer service has been great on setting up the initial ruleset, and the few times we needed some additional help on pulling reports.

Reporting is also great on Zix. You can track messages, see if a message was read (if using the secure portal), expire the message, etc.

Use Cases and Deployment Scope

Our company uses Zix to ensure we can have a secure email service for our staff to be able to talk to each other and to outside companies to help promote the well being of our clients. It allows us to be able to email securely and with confidence, and well as archive our emails.

Likelihood to Recommend

I have already suggested Zix to many of our colleagues in the home healthcare field, and many of our colleagues also use Zix, which makes it very easy to communicate back and forth. We also use it within our own agency to talk to each other since it is health care, and it is important to be secure and sensitive.

Use Cases and Deployment Scope

It's being used primarily by unions who have to deal with the personal information of their members to protect such things as medical claims, etc. Users rely upon automatic rules-based encryption of email to comply with HIPAA and their insurance requirements.

Likelihood to Recommend

Zix does a lot, but we mainly look to it for email encryption. It makes sense when you have 25 users or more and where confidential information is being sent outside the company and needs to be encrypted for regulatory purposes.