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Efficiency and User-Friendliness: Many users have praised Whale for its highly efficient and user-friendly nature. They appreciate the …
Starting at $6 per month
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What is Whale?
Whale is a knowledge-sharing tool provided by the vendor Whale. According to the vendor, it aims to centralize standard operating procedures (SOPs), policies, and internal knowledge in one place. The product caters to businesses of various sizes, from small teams to large organizations with up to 205...
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$6
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per month
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Whale?
Whale is a knowledge-sharing tool provided by the vendor Whale. According to the vendor, it aims to centralize standard operating procedures (SOPs), policies, and internal knowledge in one place. The product caters to businesses of various sizes, from small teams to large organizations with up to 205 members. Professionals in operations management, human resources, training and development, business consulting, as well as startups and scale-ups across industries, can benefit from Whale's features and functionalities.
Key Features
AI Assist™: Users can swiftly create new procedures and policies by inputting parameters, and the AI will generate content based on the given inputs.
Screen Recorder: Users can capture their screen while creating documentation, enabling them to create clear and visual step-by-step instructions.
SOP & Process Templates: Whale offers a wide range of pre-built templates for standard operating procedures (SOPs) and processes, covering diverse industries and serving as a starting point for documentation.
Embed Content: Users can seamlessly integrate content from external sources like Google Drive and OneDrive into their Whale documentation, ensuring easy access to external resources.
Intuitive Editor: Whale's user-friendly editor provides a simple interface for creating and editing documentation. Users can format text, add images and videos, and customize the layout of their content.
Quizzes: Users can reinforce learning by incorporating automated quizzes into their training materials, enabling knowledge assessment and retention.
Contextual Suggestions: Whale provides relevant content and guidance within the apps and tools users work with, ensuring easy access to the information they need.
Automated Training Flows: Users can create automated training flows to streamline the onboarding and training process, guiding new hires through the necessary materials in a structured manner.
Read Assignments: Whale allows users to assign reading materials to team members, ensuring important documents and resources are shared and reviewed by the intended audience.
Analytics: Users can access actionable insights and track the performance of content and teams using Whale's analytics capabilities, allowing them to measure the effectiveness of their documentation and training efforts.
Whale Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Efficiency and User-Friendliness: Many users have praised Whale for its highly efficient and user-friendly nature. They appreciate the intuitive user interface and easy navigation, which allows them to easily keep their processes up to date. The software's streamlined approach contributes to their ability to stay organized and efficient.
Helpful Reminders: Users find the reminders provided by Whale via email and within the system highly useful. These reminders ensure that tasks are completed on time, contributing to their overall organizational efficiency.
Valuable Help Center: The help center of Whale has received high praise from users as a valuable resource for finding quick answers to their questions. The availability of useful information and resources enhances their experience with the software.
Confusing and illogical user interface: Several users have found the user interface of Whale to be confusing and not always logical. They have mentioned that after searching for a subject, there is no related name displayed in the search results, which adds to the confusion.
Limited formatting options in the editor: Some reviewers have reported limitations with the formatting options in Whale's editor compared to other platforms like Notion. This has been seen as a drawback by these users who require more advanced formatting features.
Difficulty in precise image placement: A few users have mentioned difficulty in placing images exactly where they desire within their content. This limitation has caused frustration for these individuals who value precise visual presentation.
Users of Whale have provided several recommendations based on their experiences with the system. They suggest implementing a backbone before using Whale, activating the support of the Whale team, and utilizing Whale for SOP or training purposes. These recommendations highlight the importance of proper preparation, collaboration with the vendor, and leveraging Whale's user-friendly interface for specific use cases such as SOP documentation and team training. By following these recommendations, users can enhance knowledge sharing, improve access to critical information, and optimize their overall experience with Whale.