Zoho One
55 Reviews and Ratings
What is Zoho One?
Zoho One is an integrated cloud software suite designed to function as an Enterprise Resource Planning (ERP) platform for small, medium, and enterprise businesses. The platform consolidates over 45 native applications into a unified administrative console, connecting sales, marketing, finance, human resources, customer support, and operational workflows under a shared data model and single sign-on (SSO) directory.
Key Capabilities
- Customer Lifecycle Management: Incorporates Customer Relationship Management (CRM) capabilities to capture leads, track deal pipelines, automate sales workflows, and manage buyer interactions across email, phone, live chat, and social channels.
- Financial & Operations Management: Provides dedicated Accounting tools for general ledger management, invoicing, accounts payable, accounts receivable, bank reconciliation, expense tracking, inventory management, and multi-currency billing.
- Cross-Channel Marketing: Integrates Marketing Automation software to orchestrate multi-touch email campaigns, web traffic analytics, lead scoring, social media management, and online survey distribution.
- Customer Support & Service Desk: Deploys Help Desk software for ticket routing, service level agreement (SLA) management, multi-channel customer inquiries, remote desktop support, and knowledge base publishing.
- Document Creation & Productivity: Includes cloud-native Office Suites applications for word processing, spreadsheet modeling, slide presentations, team messaging, video conferencing, and centralized cloud storage.
- HR & Workforce Operations: Manages employee onboarding, time tracking, leave management, applicant tracking (ATS), corporate directories, and security policies via centralized identity and access management (IAM).
- Custom Application & Integration Engine: Provides a low-code development environment (Zoho Creator) and integration engine (Zoho Flow) to build custom business applications, database schemas, and automated cross-application workflows.
Audience & Use Cases
- Audience: Chief Technology Officers (CTOs), Chief Information Officers (CIOs), IT Administrators, Operations Directors, Finance Managers, and Sales/Marketing Operations teams.
- Use Case: Organizations seeking to replace fragmented point solutions with a single consolidated software suite to unify business data, reduce software licensing overhead, and automate cross-departmental business processes.
Technical Specifications
- Deployment Model: Cloud-hosted Software as a Service (SaaS).
- Security & Compliance: Single Sign-On (SSO), Multi-Factor Authentication (MFA), Role-Based Access Control (RBAC), AES-256 encryption at rest, TLS 1.2/1.3 encryption in transit, ISO 27001, SOC 2 Type II, and GDPR compliance.
- Integration Protocols: RESTful APIs, Webhooks, native connectors, and custom low-code integrations via Zoho Flow.
- Supported Platforms: Web browsers (Chrome, Firefox, Edge, Safari), desktop clients (Windows, macOS), and mobile applications (iOS, Android).
Categories & Use Cases
Videos
Product Demos
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | No |
FAQs
What is Zoho One?
Zoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.
How much does Zoho One cost?
Zoho One starts at $45.
What are Zoho One's top competitors?
Microsoft Dynamics 365, Sage Intacct, and Odoo are common alternatives for Zoho One.
What is Zoho One's best feature?
Reviewers rate Pay calculation, Direct deposit files, and Location management highest, with a score of 9.7.