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Zoho Lens

Zoho Lens

Overview

What is Zoho Lens?

Zoho Lens is a remote assistance solution using augmented reality.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Standard

$13.00

Cloud
1 technician monthly / billed annually

Professional

$17.00

Cloud
1 technician monthly / billed annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zoho.com/lens/pricing.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $13 per month
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Product Details

What is Zoho Lens?

Zoho Lens Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(1)

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
September 13, 2022

Check out this review through my zoho lens

Verified User
Administrator in Sales
Consumer Goods Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
I mostly train other folks how to use Zoho Lens but our company relies on this in order to provide high-quality communication to our vendor partners out in the field that serves the key duplication kiosks located inside the stores and retailers that we are installed in. We currently have about 5K or so machines in the fleet so this really helps us collaborate with our vendors remotely.
Pros and Cons
  • easy to use/manage
  • greta communication tool
  • detail oriented
  • customizable
  • sometimes laggy
  • affordability
Likelihood to Recommend
It's an excellent tool to stay in touch remotely across different teams and collaborate. There are a variety of issues that our technicians can encounter in the field so Zoho Lens enables us to simulate any parts needed in order to service the machines and helps us identify hardware issues more quickly.
Most Important Features
  • support to our technicians
  • communication tools
  • proactively identify solutions
Return on Investment
  • only positive impact is making remote collaboration easier!
Alternatives Considered
Our company loves Zoho products and we greatly benefit from using the Zoho CRM/One platforms. They help keep all our internal teams well organized and aligned on our goals!
Other Software Used
Jira Service Management (Jira Service Desk), Atlassian Confluence, Slack
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