Zuora Pricing

“Our subscription billing model on our current billing system is limited in that each customer can only have one subscription and each time there is an upgrade or downgrade in a customer's products,... … It solves the need for a more flexible subscription billing platform that can accurately calculate prorations and tiered pricing while integrating with our tax service and financial ERP.”

“We offer monthly, quarterly, semi-annual and annual payment plan, and it is not a simple multiple your monthly fee by # of month. … Billing set up and subscription amendments are time-consuming.”

“In any case, adding a new plan, with a distinct set of features, is pretty easy for us: we create the plan and feature set and create a subscription type of the same name in Zuora, with the... … We use Zuora to manage billing and subscription for our products and services for the whole company.”

“If your core business is not subscription management, CPQ (cost-price-quote) and the financial aspects that go with it you can streamline your business down to your core. … Finance for subscription management, billing, invoicing, and payments.”

“As we move to utility based pricing we need to match Zuora pricing levels with usage data so our Customer Success teams can monitor customers nearing their next price band. … Manage subscription invoicing and payment collections New business sales and customer success renewals quoting Subscription information in Salesforce - helps us get a 360 view of the customer.”

“It addresses subscription domain related problems: recurring payments, prorations, subscription solution, discounts on subscription, credits, invoicing, and reporting. … Product catalog pricing and packaging requirements has been achieved.
Subscription discounts didn't provide enough flexibility.”

“One of the problems it has addressed for us is that it has the ability to support complex pricing plans, and multiple pricing plans easily over the course of a customer's subscription. … Zuora allows us to use tier pricing for certain reseller customers that are incentivized to sell more licenses in order to get the unit price down.”

“You can also manage multiple invoice templates.
- Automated Billing: As mentioned before all can be automated, you can set when to run bills to generate payments.
- Recurring Payments: Zuora... … You can't "reactivate" a subscription, you have to create a new subscription.”

“Our company was at the precipice of pivoting to a primarily subscription model, and we were struggling with systems not built for subscription management; crippling our ability to keep a complete... … More customization is needed upfront to handle upfront billed subscriptions, orders with lines of varying subscription lengths, and orders which include both product and professional services.”

“Monthly billing Subscription management Invoice management Payment processing.”

“Yes, we previously had our billing plans and pricing baked into our software's backend which made it challenging to change pricing or give discounts on the fly. … Multi-year deals Very custom payment plans Hosted payment pages.”