1Password has simplified our lives
November 01, 2018

1Password has simplified our lives

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 1Password

As a person responsible for managing many of our third-party vendors and their dashboards/logins, 1Password has made this incredibly easy. Sharing access to others in our company is very convenient using 1Password. It is not used across our entire company, but it is being used across multiple teams in my department.
  • 1Password is very easy to use. There isn'y really any learning curve when we get a new team member familiar with using it.
  • We use 1Password across many teams without any issue. We have many users that use 1Password every day for work and it has greatly eliminated the frustration of not know the login to a certain app or site.
  • The new password generator is very helpful when sites have complicated password requirements. This leads to people forgetting passwords quite often, but 1Password solves this problem.
  • There have been issues where team members have made changes to passwords and it would be helpful to know when and who made these changes.
  • The cost for our teams to use 1Password was a little steep. However, it does seem worth it for the convenience.
  • The online support/FAQ is not the most helpful place to go for answers. I have waited very long periods of time to get responses from the support team, but this is a rare occurrence.
  • 1Password has considerably decreased the amount of time myself as well as our IT staff has spent resetting or looking up passwords for users. This has saved time and money for us.
  • I do not have any concrete proof of this, but allowing 1Password to autogenerate complex passwords for our users would likely increase the security of our tools and our backend. This will likely make us less susceptible to any attempts to gain access to our systems.
1Password is perfect for many of the users on our teams. As we continue to add new tools from vendors and add new users to these tools, the amount of log-ins can get to be a huge hassle to manage. 1Password has really simplified the management of all of these passwords.

There isn't really a scenario that we have run into where 1Password wouldn't be well suited, but if for some reason you only ever had one login and one password to manage, 1Password may be overkill.