Always go the extra mile to help solve a problem.
January 20, 2021
Always go the extra mile to help solve a problem.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 Contact Center
I use the 8X8 Contact Center any time I need to make a change to one of the user's accounts to update their current information. They are always more than happy to help and I can give them access to my computer so they can show me where to go and what to do in case I need to change things in the future.
- Change user information
- Add or delete users
- Problem solving
- Can take a long time
- Sometimes hard to understand
- Simple to fax, call and track both of these functions easily.
Do you think 8x8 Contact Center delivers good value for the price?
Yes
Are you happy with 8x8 Contact Center's feature set?
Yes
Did 8x8 Contact Center live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of 8x8 Contact Center go as expected?
I wasn't involved with the implementation phase
Would you buy 8x8 Contact Center again?
Yes