Item: 8x8 Work
Rating: 9
Author: Verified User

Overall Satisfaction with 8x8 Virtual Office

Use Cases and Deployment Scope

8x8 allows us the ability to perform flexible inbound and outbound telephone communications with clients, prospects and suppliers. We were provided with telephone system handsets that were simple to set up and easy to use. We now also have call tracking and a virtual round robin for sales calls, allowing us greater tracking and flexibility in managing inbound sales tasks.

Pros and Cons

Pros

Calling out
Calling in
Call recording

Cons

Setup time
Back end UI

Return on Investment

Saving on paid for services from a serviced office that has a contract
Cheaper for multiple lines

Likelihood to Recommend

8x8 Virtual Office is well suited to just about any company with an office environment who wants solid, reliable and trustworthy telecommunications services delivered through the internet. I would say that for people who work on the road or out in public a lot, where the signal is scarce, the app would not be the best fit as it needs a good signal.

8x8 Work Feature Ratings

Comments

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Solid all round platform for Telephone Comms