Solid all round platform for Telephone Comms
July 17, 2019

Solid all round platform for Telephone Comms

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 Virtual Office

8x8 allows us the ability to perform flexible inbound and outbound telephone communications with clients, prospects and suppliers. We were provided with telephone system handsets that were simple to set up and easy to use. We now also have call tracking and a virtual round robin for sales calls, allowing us greater tracking and flexibility in managing inbound sales tasks.
  • Calling out
  • Calling in
  • Call recording
  • Setup time
  • Back end UI
  • Saving on paid for services from a serviced office that has a contract
  • Cheaper for multiple lines
8x8 Virtual Office is well suited to just about any company with an office environment who wants solid, reliable and trustworthy telecommunications services delivered through the internet. I would say that for people who work on the road or out in public a lot, where the signal is scarce, the app would not be the best fit as it needs a good signal.

8x8 X Series Feature Ratings

Call reports
Answering rules
Call recording
Mobile app for iOS