Highly Recommend 8x8 Work!
September 05, 2024

Highly Recommend 8x8 Work!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 Work

8x8 Work is very user-friendly. It has all of the features I need to get my work done without any issues. I love that I can either use the desktop app or my desk phone too! It even has texting features on the app if you can't use the desk phone or if the person isn't available to speak. Highly recommend 8x8 Work!

Pros

  • flexibility
  • ease of use
  • organization
  • 8x8 Work makes communication quick and easy between us and the customer/client
8x8 Work is an amazing app, but there's always room for improvement!

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of 8x8 Work go as expected?

I wasn't involved with the implementation phase

Would you buy 8x8 Work again?

Yes

8x8 Work is super useful for contacting or updating customers without any connection or issues figuring out how to use the app/desk phone.

8x8 Work Feature Ratings

Hosted PBX
7
Multi-level Interactive Voice Response (IVR)
7
Directory of employee names
7
Answering rules
7
Call recording
7
Call park
7
Call screening
7
Message alerts
7
Mobile app for iOS
7
Mobile app for Android
7

Comments

  • Alison Stewart | TrustRadius Reviewer
    Dear Customer, We greatly appreciate you taking the time to share your experience with 8x8 Work! We are thrilled to hear that you find our platform user-friendly and adaptable enough to meet all your work needs seamlessly. Thank you for your support!

More Reviews of 8x8 Work