Item: 8x8 Work
Rating: 9
Author: Munish Kumar

Overall Satisfaction with 8x8 Work

Use Cases and Deployment Scope

8x8 Work is a great tool. we are working with 8x8 Work from last 15 year. It has good stability, better feature to work smoothly. Our all employee are happy to use. 8x8 Work can be used from anywhere , you just need internet connection. 8x8 Work is easy to use and has excellent customer support.

Pros and Cons

Pros

Voice quality is good
SMS service is awsome
easy to use from anywhere

Cons

We are premium customer of 8x8 Work and when we call to 8x8 Work customer support they waste time on first level and after a long time they transfer to premium support.
For premium support should be another number

Return on Investment

8x8 Work help

Usability

excellent

Alternatives Considered

in past we use Ring central and replaced it with 8x8 Work

Key Insights

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

Likelihood to Recommend

Good tool

8x8 Work Feature Ratings

Comments

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Alison Stewart
(Vendor Representative) commented 8 months ago
Dear Munish Thank you for this wonderful review and for your incredible 15-year journey with 8x8 Work Your long-standing loyalty and trust in our platform mean a great deal to us. Were thrilled to hear that our solution continues to meet your teams needs with its stability and accessibility. We acknowledge your feedback on contacting support. We look forward to continuing our partnership and supporting your communication needs for many years to come.
Alison Stewart
(Vendor Representative) commented 8 months ago

Excellent tool