8x8 Work is Great
October 24, 2025

8x8 Work is Great

Jenny Pavek | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 Work

Our office allows our employees to work remote. Our employees are able to work remote using 8x8 Work.

Pros

  • Allows users to communicate anywhere they have a cell phone, computer, and/or desk phone.
  • Allows users to communicate via text message.
  • Allows users to have meetings.

Cons

  • Help center in the U.S.
  • Allowing employees to work remote is a great impact.
It is easy to use. Clear phone calls. Don't know how we functioned without it all those years ago!

Do you think 8x8 Work delivers good value for the price?

Not sure

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

8x8 Work is the only VoIP phone system we have used. I do not have another system to compare it to. I think it is a fantastic system.

8x8 Work Feature Ratings

Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
9
Directory of employee names
9
Answering rules
9
Call recording
9
Call park
9
Call screening
9
Message alerts
9
Mobile app for iOS
9
Mobile app for Android
9

Comments

  • Alison Stewart | TrustRadius Reviewer
    Dear Jenny Thank you for your kind words Were so glad 8x8 Work helps your team stay connected and productive while working remotely. We appreciate your feedback about support were always striving to enhance our global service experience for all customers.

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