Item: 8x8 Work
Rating: 10
Author: Amy Tully

Overall Satisfaction with 8x8 Work

Use Cases and Deployment Scope

I use 8x8 Work on our phones and computers. It is a great software. It gives you multiple ways to check your voice mails. You can listen on the computer and it will delete off your phone from there. Instead of listening to the voice mail threw your phone and following the prompts. I like that feature best.

Pros and Cons

Pros

Notification of Calls
Notification of Voice Mails
The ability to listen to Voice Mails threw my pc
Notification of Faxes

Cons

Checking voicemail on the phone has to many prompts
There is a bit of a delay where the notification comes up on the pc

Return on Investment

The pricing is reasonable
You can count on this software working
It is easy to use and very enjoyable

Usability

I use this software daily and am very satisfied with it. It always works. It has a lot of features which I do not use but it is good to know they are available. I have not had any issues using the 8x8 Work. It is reliable and enjoyable. I would recommend it to any company.

Key Insights

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

Likelihood to Recommend

I like to ability to listen to the voice mails on my pc. It is much easier than on the phone in my opinion. Also they have such neat pictures on there software for when you have done an action. They are so unique. I enjoy using the 8x8 Work daily. I do not have any problems with how it performs.

8x8 Work Feature Ratings

Comments

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Alison Stewart
(Vendor Representative) commented 5 months ago
Hi Amy Thank you for your positive feedback Were thrilled that you enjoy using 8x8 Work and find it reliable and easy to use. Its great to hear you appreciate the voicemail features and notifications. We value your input on improving the voicemail prompt experience. Your satisfaction is our priority

Great software. Very highly recommended.