8x8 Work Works
August 11, 2025

8x8 Work Works

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 Work

use it s a simple answering system and then I am able to retrieve the messages from a wide variety of electronic devices. Very handy

Pros

  • recording
  • archiving
  • easily retrievable

Cons

  • the voice quality sometimes lags
  • easy install, easy portability to new locations/new employees
  • fixed costs
  • hardware lasts
anyone can use it after 2 minutes of instruction. With the system features, they can grow into it as much as they want

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

where offices are not centrally located and where the people maybe away from their land lines

8x8 Work Feature Ratings

Hosted PBX
8
Multi-level Interactive Voice Response (IVR)
7
Directory of employee names
8
Answering rules
7
Call recording
9
Call park
9
Call screening
7
Message alerts
8

Comments

  • Alison Stewart | TrustRadius Reviewer
    Dear Customer Thank you for sharing your experience Were glad to hear that 8x8 Works recording and archiving features provide great utility and convenience across various devices. We appreciate your feedback on voice quality and are constantly working towards improvements. Its wonderful that the platform supports seamless installation and adaptability for distributed teams.

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