Ring! Ring! 5/5 Stars for this Phone System!
March 30, 2022
Ring! Ring! 5/5 Stars for this Phone System!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
I use 8x8 as phone service to help with incoming calls and transfer those calls to the correct employee. This helps the company run smoothly by making sure residents and clients can speak directly with the correct person so long as they are in the office. It also helps when employees are not in the office by leaving clear voicemails with the easy ability to call them after.
- We have Caller ID set up and that helps us tremendously by reducing spam calls
- There is an easy ability to transfer calls back and forth if need be
- Parking the call if needed has come in handy many times
- The warm transfer ability is great to let others know what the incoming call is about
- I would love the ability to decline an incoming call instead of having to let it ring if I am busy
- It has had a very positive impact in answering our phones more thoroghly
- It has helped reduce spam calls which have given us more time to speak with important callers
- It has helped with quick emergencies when needed
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes