Great product I highly recommend it.
June 02, 2022
Great product I highly recommend it.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
I use 8x8 to make phone calls and to take incoming calls from new customers and current customers. I also use the texting function as well. This helps save me money from having someone on the phone all day I can use it on the go while working. I also use it to separate my personal phone calls from my business phone calls.
- 8x8 it very easy to use and navigate.
- 8x8 works well with the app as well so I can use it on my personal phone and on the go.
- 8x8 is good at communicating and sending me emails whenever there is a new service on the program that is available.
- 8x8 is a little difficult to set up my voicemail. Even after recording a voicemail it still doesn’t play when someone tries to leave me a voice mail.
- Sometimes the connectivity or service is not good in some of the areas I work in.
- When people try to leave a voicemail instead of it saying what number they are calling it reads the extension instead and I had some trouble trying to figure it out. But I figured it out and it’s great now.
- The calling and texting function is very important to my organization.
- Being able to use the app and take it on the go.
- Being able to separate personal calls with business calls.
- It has a great return on investment it saves us money instead of hiring someone to answer phones all day I just pay for the service.
- It helps us get new customers when they call in.
- New customers leave voicemails and we can get back to them and not lose any new clients.
Do you think 8x8 X Series delivers good value for the price?
Yes
Are you happy with 8x8 X Series's feature set?
Yes
Did 8x8 X Series live up to sales and marketing promises?
Yes
Did implementation of 8x8 X Series go as expected?
Yes
Would you buy 8x8 X Series again?
Yes