Great product I highly recommend it.
June 02, 2022
Great product I highly recommend it.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
I use 8x8 to make phone calls and to take incoming calls from new customers and current customers. I also use the texting function as well. This helps save me money from having someone on the phone all day I can use it on the go while working. I also use it to separate my personal phone calls from my business phone calls.
- 8x8 it very easy to use and navigate.
- 8x8 works well with the app as well so I can use it on my personal phone and on the go.
- 8x8 is good at communicating and sending me emails whenever there is a new service on the program that is available.
- 8x8 is a little difficult to set up my voicemail. Even after recording a voicemail it still doesn’t play when someone tries to leave me a voice mail.
- Sometimes the connectivity or service is not good in some of the areas I work in.
- When people try to leave a voicemail instead of it saying what number they are calling it reads the extension instead and I had some trouble trying to figure it out. But I figured it out and it’s great now.
- The calling and texting function is very important to my organization.
- Being able to use the app and take it on the go.
- Being able to separate personal calls with business calls.
- It has a great return on investment it saves us money instead of hiring someone to answer phones all day I just pay for the service.
- It helps us get new customers when they call in.
- New customers leave voicemails and we can get back to them and not lose any new clients.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes