Great product
October 29, 2019

Great product

Ian Rutty | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)

I use 8x8 on a regular basis, at work and outside of the office. It allows me to make and receive calls to the office even when I am not there, which is a lifesaver in our field where we can get calls at all times of the day that NEED to be answered.
  • T ability to answer calls via the app installed on my phone.
  • The ability to use 8x8 via the web application if I am working from home.
  • Text messaging.
  • The app is sometimes spotty, but that's more related to the service area.
I have not used any other products and don't intend to.
If I've ever had to call in for any reason, it went rather smoothly.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

Sometimes I'm late to work because my daughter's bus is late picking her up. I can relax knowing that my cellphone will ring when the office phone rings via the app.

8x8 Work Feature Ratings

Not Rated
Answering rules
10
Call park
10
Message alerts
10
Mobile app for iOS
10
Mobile app for Android
10