Abacus for the win!
October 22, 2019

Abacus for the win!

Alexa Terry | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Abacus

We used Abacus across the entire company. We used Abacus for logging all different types of expenses. From food, drink, travel, purchases made on behalf of the company, mail, cell phone reimbursement, as well as other stipends decided on by the company. Best part was you can really choose different categories when logging your expenses, so the finance team knows why you submitted, what you were doing, who was there (if it was a client meeting), etc. You can make Abacus as custom as you'd like by even imputing different conferences so every expense was logged under one event for, again, the finance team to keep track of how much is being spent per event (that's what I used Abacus for most often- travel expenses associated with conferences).
  • Speaks to your finance team for you
  • Easy to log vendors (geolocating as well!)
  • Can see the flow of approval from your team
  • I have had Abacus be a bit buggy before where it didn't save my expenses and I had to restart.
  • Makes expenses very transparent and easy to approve. Receipt uploaded, time, who was involved, where (geolocating), and under what category the expense and reimbursement should be pulled from (customer service, sales, product, engineering teams, etc.).
  • No negatives! Other than random bugs, this app worked amazing for our company!
I, again, was not the decision maker in this process so I did not evaluate any other companies. Expensify is another one I've heard of, but I cannot compare pricing or uses at this time. I would say the user friendliness of Abacus really made me enjoy it, I have no interest in seeing competitors.
I never even needed support... It was very easy to use and I never needed it explained to be for that reason, or had any issues. When bugs did happen, generally I just closed out the app, restarted it, and it worked just fine after that. Never needed to escalate beyond that.

Do you think Emburse Abacus delivers good value for the price?

Not sure

Are you happy with Emburse Abacus's feature set?


Did Emburse Abacus live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Emburse Abacus go as expected?

I wasn't involved with the implementation phase

Would you buy Emburse Abacus again?


Great for a company when people are constantly traveling or having to submit expenses. You upload your receipt images, and it's quickly approved by your team. I am not sure of the pricing of Abacus (I was not the decision maker, just a user), but if it is expensive and people are not logging expenses often, I would imagine it would not have a great ROI for you.