Abila MIP Fund Accounting
Updated January 18, 2019

Abila MIP Fund Accounting

Bob Jones | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with MIP Fund Accounting (formerly Abila MIP)

We use MIP Fund Accounting across the whole organization as our primary budget and financial accounting software.
  • Ease of installation and upgrades.
  • SQL database back end. Makes for easy integration.
  • Easily set up test company for testing new features.
  • Full active directory group integration.
  • Support for an Application server (file share) on a different server than the database server.
  • MIP Fund Accounting has been the best solution for the money and meets the needs that we have.
MIP Fund Accounting handles all our fund sources for domestic and international
MIP Fund Accounting was selected because of the reporting features.
From a technical perspective, we are very happy with MIP Fund Accounting. We would prefer support for having the file share on a different server than the database server for security and best practice reasons.

MIP Fund Accounting Feature Ratings

Support from Community Brands

During one of our earlier years of using MIP Fund Accounting, we had an issue during an upgrade. The support staff went out of their way to help us resolve the issue and get us back up and running in a very timely manner. This happened during an upgrade that we had to make during a peak time of the year.

MIP Fund Accounting Support

When we have needed support, support staff has always been knowledgeable and very helpful. We always receive a timely response.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
No - We do not pay for premium support because the product works very well and we rarely are in need of support. There have only been a few cases where we have needed support. Most of these cases were during an update and that was usually in the early years.