Abila MIP Fund Accountinghttps://www.trustradius.com/accountingMIP Fund Accounting (formerly Abila MIP)Unspecified86191012016-09-02T21:33:40.759Z
Updated January 18, 2019
Abila MIP Fund Accounting
Score 9 out of 101
Overall Satisfaction with Abila MIP Fund Accounting
We use Abila MIP Fund Accounting across the whole organization as our primary budget and financial accounting software.
- Abila MIP Fund Accounting has been the best solution for the money and meets the needs that we have.
Abila MIP Fund Accounting handles all our fund sources for domestic and international
Abila MIP Fund Accounting was selected because of the reporting features.
MIP Fund Accounting Feature Ratings
Abila MIP Fund Accounting Support
When we have needed support, support staff has always been knowledgeable and very helpful. We always receive a timely response.
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
No - We do not pay for premium support because the product works very well and we rarely are in need of support. There have only been a few cases where we have needed support. Most of these cases were during an update and that was usually in the early years.
During one of our earlier years of using Abila MIP Fund Accounting, we had an issue during an upgrade. The support staff went out of their way to help us resolve the issue and get us back up and running in a very timely manner. This happened during an upgrade that we had to make during a peak time of the year.